Dynamic professional known for delivering exceptional customer service, optimizing workflows, and fostering team collaboration. Ready to enhance guest experiences and drive operational efficiency in fast-paced environments.
Overview
2026
2026
years of professional experience
Work History
Host
Crazy Cajun
Beaumont, TX
01.2025 - 08.2025
Greeted and seated guests promptly, ensuring a welcoming atmosphere.
Managed reservation system to optimize table turnover and guest flow.
Assisted servers by communicating orders and special requests effectively.
Maintained cleanliness and organization of waiting area for guest comfort.
Driver
FEDEX EXPRESS
Beaumont, TX
06.2023 - 05.2024
Operated delivery vehicles to ensure timely and safe transportation of packages.
Maintained accurate logs of deliveries and vehicle inspections for compliance purposes.
Provided exceptional customer service by addressing inquiries and ensuring satisfaction during deliveries.
Assisted in training new drivers on safety protocols and efficient route navigation.
Food Runner
Main Event
Beaumont, TX
01.2023 - 06.2023
Delivered food and beverages promptly to guests, ensuring high satisfaction levels.
Collaborated with kitchen staff to maintain workflow efficiency during busy service periods.
Assisted in maintaining cleanliness and organization of dining area, enhancing guest experience.
Communicated effectively with servers to ensure accurate order fulfillment and special requests.
PROVIDER
Girling Home Health
Beaumont, TX
2018 - 2022
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Shift Leader
McDonald's
Beaumont, TX
2015 - 2018
Supervised team members to ensure compliance with food safety standards.
Trained new staff on operational procedures and customer service techniques.
Managed inventory levels, ensuring product availability during peak hours.
Assisted in scheduling shifts to optimize labor efficiency and coverage.
Cashier
Popeyes Chicken
Beaumont, TX
2013 - 2015
Processed customer transactions efficiently using point-of-sale system.
Maintained cleanliness and organization of work area to ensure safety standards.
Assisted customers with menu selections, enhancing overall dining experience.
Handled cash and credit payments accurately, ensuring secure transactions.
Shift Leader
Whataburger
Beaumont, TX
2010 - 2013
Resolved customer complaints promptly to maintain high satisfaction levels.
Implemented training programs that improved employee performance and service quality.
Directed daily operations, ensuring adherence to McDonald's brand standards.
Collaborated with management to identify process improvements for workflow efficiency.
CASHIER
M&D Ace Hardware and Supply
Beaumont, TX
2005 - 2010
Processed customer transactions efficiently using point-of-sale system.
Maintained cleanliness of work area and ensured food safety compliance.
Assisted with inventory management by restocking supplies as needed.
Provided excellent customer service, addressing inquiries and resolving issues promptly.
CASHIER
WENDYS
Beaumont, TX
2003 - 2005
Collaborated with team members to enhance workflow during peak hours.
Monitored cash drawer accuracy and balanced daily register totals consistently.
Implemented suggestions for improving service speed and customer satisfaction.
Trained new staff on operational procedures and customer interaction protocols.
CASHIER
McDonald's
Beaumont, TX
2001 - 2003
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Cashier
WHATABURGER
Beaumont, TX
1998 - 2001
Collaborated with team members to achieve daily sales targets and improve service quality.
Resolved customer inquiries and complaints promptly, fostering positive relationships.
Trained new staff on operational procedures and customer service best practices.
Monitored inventory levels, reporting discrepancies to management for timely restocking.
CASHIER
Church's Chicken
Beaumont, TX
1996 - 1998
Built relationships with customers to encourage repeat business.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Helped customers complete purchases, locate items, and join reward programs.
Restocked and organized merchandise in front lanes.