Roshell Orellana Galdamez
Houston,Texas
Summary
Compassionate Medical Assistant with extensive experience at Memorial Hermann, excelling in patient-focused care and clinical documentation. Proven ability to enhance patient satisfaction through effective communication and streamlined scheduling. Skilled in EMR systems and vital sign monitoring, fostering trust and ensuring quality care in fast-paced environments. Reliable team player dedicated to improving patient outcomes.
Overview
2
2
years of professional experience
Work History
Medical Assistant
Memorial Hermann
08.2023 - Current
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Enhanced patient care by meticulously recording vital signs and updating patient records.
- Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
- Improved patient satisfaction, efficiently managing appointment schedules and reducing wait times.
- Streamlined patient check-in process, reducing administrative burden for medical staff.
- Collected and documented patient medical information such as blood pressure and weight.
- Taught patients about medications, procedures, and care plan instructions.
- Collected pertinent data and calculations to aid physician in interpreting results.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Oriented and trained new staff on proper procedures and policies.
Medical Assistant
Gi Alliance
07.2023 - 08.2023
- Assisted healthcare professionals with patient examinations and treatment procedures.
- Maintained accurate patient records using electronic health record systems.
- Scheduled appointments and coordinated patient flow in clinic environment.
- Prepared examination rooms, ensuring cleanliness and availability of necessary supplies.
- Educated patients on medication instructions and follow-up care protocols.
- Scheduled Procedures for Colonoscopy and Endoscopy
- Collected vital signs and documented patient history to support clinical assessments.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
- Oriented and trained new staff on proper procedures and policies.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Traveled to different locations (Woodlands, Kingwood, Fall creek, and Conroe.)
Education
The College of Health Care Professions
TX08.2023
High School Diploma -
Benjamin O Davis High School
Houston, TX2022
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Vital sign monitoring
- EMR / EHR
- Direct patient care
- Clinical documentation
- Patient-focused care
- Reliable team player
- Procedure assistance
- Electronic health records
- Electronic medical records
- Compassionate
- CPR
Languages
Spanish
Native or Bilingual
Timeline
Medical Assistant
Memorial Hermann
08.2023 - Current
Medical Assistant
Gi Alliance
07.2023 - 08.2023
The College of Health Care Professions
High School Diploma -
Benjamin O Davis High School
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