Summary
Overview
Work History
Education
Skills
Timeline
Generic

Roshene Mills

Newport News,VA

Summary

Results-driven and versatile professional with extensive experience in cleaning, construction, and management. Skilled in maintaining cleanliness and order in a variety of settings, overseeing construction projects from start to finish, and managing teams to ensure high-quality performance and timely project completion. Strong problem-solving abilities, attention to detail, and a proven track record of improving operational efficiency. Adept at coordinating resources, ensuring safety protocols, and maintaining client satisfaction across diverse industries. Committed to delivering exceptional service and supporting organizational success.

Overview

24
24
years of professional experience

Work History

Owner

Rock of All Trades
08.2021 - 10.2024
  • Orchestrated diverse service offerings, from soft washing to flooring installation, driving business growth and client satisfaction.
  • Delivered thorough vehicle cleaning services leading to increased repeat business.
  • Executed gutter cleaning, preventing water damage and extending roof lifespan.
  • Performed floor stripping and waxing, maintaining high cleanliness standards.

Lead Technician

LBL Soft Wash
07.2022 - 03.2024
  • Trained new employees, enhancing team efficiency and service quality.
  • Led roof cleaning projects, ensuring safety and client satisfaction.
  • Improved driveway and sidewalk restoration techniques for better durability.
  • Provided soft wash services, boosting residential and business client satisfaction.
  • Meticulously maintained equipment, extending lifespan and minimizing downtime. Conducted thorough quality checks, ensuring client satisfaction.
  • Fostered strong relationships with clients and team members. Coordinated complex projects, ensuring seamless execution and timely completion.

Owner

Mills Cleaning Service
01.2012 - 06.2016
  • Managed floor maintenance, enhancing cleanliness and safety for clients.
  • Led carpet and upholstery cleaning, improving indoor air quality.
  • Oversaw commercial pressure washing, boosting property aesthetics.
  • Directed car detailing services, increasing customer satisfaction.
  • Coordinated appointments, optimizing service delivery and client relations.
  • Oversaw meticulous quality control measures, ensuring consistent service excellence and client satisfaction across all projects.

Foreman/Supervisor

Superior Walls
03.2001 - 10.2011
  • Led installation of precast concrete with a team of 4, ensuring precise alignment and safety.
  • Interpreted complex construction drawings to guide project execution and meet client expectations.
  • Facilitated clear communication among team and clients, enhancing project coordination and success.
  • Supervised team effectively, improving workflow efficiency and maintaining high-quality standards.
  • Led construction crews, ensuring project timelines and quality standards. Implemented safety protocols, reducing workplace incidents

Education

High School Diploma -

Northwest Halifax High School
Littleton, NC
06-1993

Skills

  • Customer relations
  • Small business operations
  • Relationship building
  • Verbal and written communication
  • Attention to detail
  • Critical thinking
  • Work Planning and Prioritization

Timeline

Lead Technician

LBL Soft Wash
07.2022 - 03.2024

Owner

Rock of All Trades
08.2021 - 10.2024

Owner

Mills Cleaning Service
01.2012 - 06.2016

Foreman/Supervisor

Superior Walls
03.2001 - 10.2011

High School Diploma -

Northwest Halifax High School

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Roshene Mills