Roshonda Williams
Breaux Bridge,LA
Summary
Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented , well-organized, and dependable with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
HHA
Hospice Of Acadiana
01.2024 - Current
- Maintained a clean and safe living environment for patients, reducing the risk of accidents or infections.
- Assisted patients with personal hygiene tasks such as bathing, grooming, and dressing, promoting dignity and selfconfidence.
- Improved patient comfort by providing compassionate and attentive care in various daily activities.
- Transported patients safely to appointments, errands, or social outings, ensuring timely arrival and an enjoyable experience.
- Monitored vital signs regularly, promptly reporting any abnormalities or concerns to supervising medical professionals.
- Trained new HHA staff members on best practices for patient care delivery and documentation procedures.
MHT/CNA
Clipboard Health
09.2022 - 12.2023
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
- Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
- Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
- Assisted in the development of individualized treatment plans to address specific patient needs and promote recovery.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
Lead Certified Pharmacy Technician
IQVIA Biotech
12.2021 - 09.2022
- Assisted in cost-saving initiatives by regularly reviewing vendor contracts and negotiating better pricing terms when possible.
- Maintained a clean, orderly work area in accordance with safety standards to promote a healthy work environment for employees and customers alike.
- Assisted in audits by maintaining meticulous records of controlled substances transactions and inventory balances.
- Streamlined pharmacy operations for increased efficiency and accuracy in medication dispensing.
- Collaborated with pharmacists to ensure proper medication storage, handling, and labeling practices were maintained.
- Established trust with patients by safeguarding their confidentiality as mandated by HIPAA regulations.
- Ensured compliance with federal and state regulations regarding pharmaceutical practices, contributing to a successful inspection record.
- Streamlined communication between staff members by implementing an organized system for sharing pertinent information about prescriptions or patient concerns.
- Supported management efforts to foster a positive workplace culture that prioritized teamwork, professional development opportunities, and open communication.
- Contributed to the success of flu shot clinics by efficiently administering vaccinations according to established protocols.
Pharmacy Technician
Walmart Pharmacy
08.2019 - 12.2021
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Counted and labeled prescriptions with correct item and quantity.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
Dental Assistant
Dentures & Dental Services
03.2016 - 08.2019
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
Education
High School Diploma -
Northside High School
Lafayette, LA05.2006
Skills
- Problem-solving skills
- Team Collaboration
- Confidentiality and HIPAA
- Medication Dispensing
- Prescription Filling
- Insurance Verification
- Supply Restocking
- Pharmacology knowledge
- Labeling Accuracy
- Processing payments
- Pharmacy Law Compliance
- Updating medication histories
Timeline
HHA
Hospice Of Acadiana
01.2024 - Current
MHT/CNA
Clipboard Health
09.2022 - 12.2023
Lead Certified Pharmacy Technician
IQVIA Biotech
12.2021 - 09.2022
Pharmacy Technician
Walmart Pharmacy
08.2019 - 12.2021
Dental Assistant
Dentures & Dental Services
03.2016 - 08.2019
High School Diploma -
Northside High School
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