Overview
Work History
Education
Skills
Timeline
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Rosibel De Los Santos

St. Cloud,FL

Overview

28
28
years of professional experience

Work History

Owner

Sparkle Squad
01.2026 - Current
  • Hiring and training of employees
  • Delivered customer service to improve client retention rates
  • Prepared detailed job estimates for clients to facilitate informed decision-making
  • Networked with local businesses to establish partnerships and referral opportunities
  • Processed employee payroll bi-weekly
  • Conducted account reconciliation monthly

Teller/Client Service Specialist/Universal Banker/Personal Banker

Truist Bank (Formerly SunTrust Bank)
04.2010 - 12.2025
  • Executed teller transactions, including deposits and withdrawals, ensuring accurate processing and customer satisfaction.
  • Opened new accounts and referred clients to loan and mortgage options, enhancing client financial engagement.
  • Resolved client maintenance issues and addressed problem requests.
  • Balanced ATM, vault, and cash dispenser, maintaining cash accuracy and security.

Senior Personal Banker

Bank of America
10.2000 - 09.2009
  • Identified and referred cross-sell opportunities to enhance client relationships
  • Opened accounts and took loan applications
  • Responded to client inquiries and concerns
  • Trained tellers and sales associates on best practices to improve service delivery
  • Compiled and analyzed sales reports to track performance trends
  • Performed bank operations (wires, safe deposit box, new account reports)

Personal Banker Supervisor

Huntington National Bank
06.1998 - 03.2000

Manager

Claire’s Boutiques

Associate Manager

County Seat

Education

MBA -

University of Central Florida
Orlando, FL

B.A. - Radio/Television

University Honors
Orlando

B.A. - Political Science

University Honors
Orlando, FL

Skills

  • Budget management
  • Financial analysis
  • Market analysis
  • Partnership development
  • Customer service
  • Employee training

Timeline

Owner

Sparkle Squad
01.2026 - Current

Teller/Client Service Specialist/Universal Banker/Personal Banker

Truist Bank (Formerly SunTrust Bank)
04.2010 - 12.2025

Senior Personal Banker

Bank of America
10.2000 - 09.2009

Personal Banker Supervisor

Huntington National Bank
06.1998 - 03.2000

Manager

Claire’s Boutiques

Associate Manager

County Seat

MBA -

University of Central Florida

B.A. - Radio/Television

University Honors

B.A. - Political Science

University Honors
Rosibel De Los Santos