Rosie Garcia
Norfolk,VA
Summary
Dynamic server with a proven track record at California Pizza Kitchen, excelling in guest engagement and cash handling. Demonstrated exceptional customer service and proactive problem-solving, enhancing dining experiences. Leveraged strong communication and attention to detail to ensure service efficiency, contributing to a 20% increase in customer satisfaction. Proficient in Microsoft Office and Google Workspace. Along with motivation and community-oriented college student seeking an internship opportunity.
Overview
1
1
year of professional experience
Work History
Server
California Pizza Kitchen
Virginia Beach, VA
01.2026 - Current
- Assisted servers with order delivery and table maintenance to enhance guest satisfaction.
- Collaborated with kitchen staff to ensure timely food preparation and service efficiency.
- Maintained cleanliness of dining area and ensured compliance with health standards.
- Supported inventory management by restocking supplies as needed during peak hours.
- Greeted guests promptly, providing menus and answering initial inquiries about the menu offerings.
- Utilized POS system for processing orders and handling payments accurately and efficiently.
Server
Las Palmas Mexican Restaurante
Virginia Beach, VA
07.2025 - 09.2025
- Provided exceptional customer service by engaging with guests and addressing inquiries promptly.
- Assisted in maintaining cleanliness and organization of dining areas to enhance guest experience.
- Collaborated with kitchen staff to ensure accurate order delivery and timely service flow.
- Adapted quickly to fast-paced environment, managing multiple tables efficiently during peak hours.
Education
High School Diploma -
Norview High
Norfolk, VABachelor of Science - Criminal Justice
Old Dominion University
Norfolk, VA05.2027
Skills
- Dedicated work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Strong communication
- Able to get along with peers
- Professional appearance
- Memory retention
- Dependability
- Attentive to detail
- Respecting diverse viewpoints and colleagues
- Being proactive
- Microsoft Office, Google Workspace, Basic Data entry or Database navigation skills
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Server
California Pizza Kitchen
01.2026 - Current
Server
Las Palmas Mexican Restaurante
07.2025 - 09.2025
High School Diploma -
Norview High
Bachelor of Science - Criminal Justice
Old Dominion University