Summary
Overview
Work History
Education
Skills
Timeline
Generic

Annastasia Jones

Washington,DC

Summary

Expert Multitasker at handling both reservations and guests accommodations eciently. Ability to maintain a cleaned and sanitized work environment. Also, capable of providing excellent customer service and great organizational skills while on the job.

Overview

10
10
years of professional experience

Work History

Concierge

HireOne
Washington, USA
09.2021 - Current
  • Greets guests/ residents providing outstanding customer service
  • Answer phone and make reservations
  • Respond to complaints and find appropriate solution
  • Act as a point of reference for residents who needs assistance

Medical Office Assistant

Family Solutions USA
Washington, USA
01.2019 - 08.2021
  • Scheduled appointments for patients via phone and in person
  • Recorded vital signs and medical history for each patient
  • Updating and filing patient medical records
  • Ensured patient confidentiality in alignment with HIPAA protocols

Housekeeping

Woodspring Suites
Hyattsville, USA
02.2015 - 12.2018
  • Anticipate customer needs and leave appropriate products for guests use
  • Clean up spills with appropriate equipment and report any safety hazards
  • Vacuum, sweep, mop floors, and collect a dispose of trash
  • Assure overall cleanliness and sanitation of rooms and facility

Education

High School Diploma -

Maya Angelou High School
Washington, DC
06-2013

Skills

  • Multi-tasking
  • Customer service
  • Patient Scheduling
  • Deep cleaning
  • Organizational
  • Housekeeping
  • Safety protocols

Timeline

Concierge

HireOne
09.2021 - Current

Medical Office Assistant

Family Solutions USA
01.2019 - 08.2021

Housekeeping

Woodspring Suites
02.2015 - 12.2018

High School Diploma -

Maya Angelou High School
Annastasia Jones