Rosie Quintana
KYLE
Summary
Motivated professional with solid background enhancing operational efficiency and team performance. Responsive to changing business demands with adaptable, strategic approaches. Performance-driven and industrious attitude with innovative mentality focused on driving company success.
Overview
14
14
years of professional experience
Work History
Assistant General Manager
Whataburger Restaurants NCG Enterprises
Uhland
09.2023 - Current
- Managed daily operations of store, ensuring smooth functioning and effective staff supervision.
- Optimized labor efficiency by creating and managing staff schedules.
- Trained and supported staff on proper procedures and policies to enhance performance.
- Engaged customers through effective interpersonal skills to foster positive relationships.
- Demonstrated problem-solving skills, resolving operational issues efficiently.
Grocery Department Manager
Safeway
'Ewa Beach
08.2017 - 07.2023
- Supervised grocery department staff, handling hiring, training, scheduling, and evaluations.
- Maintained cleanliness and organization of shelves throughout grocery section.
- Established strong vendor relationships with local suppliers to ensure quality inventory.
- Executed thorough opening, closing, and shift change procedures to uphold operational standards.
- Processed payments by totaling purchases and handling checks, cash, credit cards, or automatic debits.
Cashier
Walmart
El Paso
05.2012 - 03.2015
- Provided excellent customer service to enhance shopping experience.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Trained new team members in cash register operation, stock procedures, and customer services.
Education
Some College (No Degree) - Dental Hygienist
El Paso Community College
El Paso, TXSome College (No Degree) - Dental Assistant
Vista College
El Paso, TXHigh School Diploma -
Austin High Schools
El Paso, TXSkills
- Staff supervision
- Store operations
- Inventory management
- Customer engagement
- Payment processing
- Staff training and development skill
- Employee scheduling
- Payroll administration and timekeeping
- Hiring and onboarding
- Scheduling
- POS System
- Microsoft Excel
- Microsoft Word
- Food safety and sanitation
Timeline
Assistant General Manager
Whataburger Restaurants NCG Enterprises
09.2023 - Current
Grocery Department Manager
Safeway
08.2017 - 07.2023
Cashier
Walmart
05.2012 - 03.2015
Some College (No Degree) - Dental Hygienist
El Paso Community College
Some College (No Degree) - Dental Assistant
Vista College
High School Diploma -
Austin High Schools