Rosie Rea
Dallas,TX
Summary
Highly dedicated and reliable Insurance Verification Specialist with excellent insurance document organization and interpretation skills. Wide experience with all public and private health insurance practices and policies. Adept at coordinating with insurance company staff at all levels as well as working independently.
Overview
14
14
years of professional experience
Work History
Front Desk Receptionist
ReproMed Fertility Center
Dallas, TX
03.2017 - Current
- Managed front desk operations, ensuring smooth patient check-in and appointment scheduling.
- Coordinated communication between patients and medical staff, enhancing service delivery efficiency.
- Trained new reception staff on procedures and systems, promoting team competency and consistency.
- Collected room deposits, fees, and payments.
- Enhanced patient satisfaction by providing efficient and professional front desk services.
- Completed data entry and filing to keep records updated for easy retrieval.
- Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
Front Desk/Insurance Verification Specialist
MINIMALLY INVASIVE SURGICAL INSTITUTE
Dallas, TX
09.2012 - Current
- Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
- Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
- Schedule appointments for patients, confirm appointments and patient demographic information.
- Verify Insurance in a timely manner before patients appointment and other claim forms.
- Train newly hired insurance representatives
- Reviewed patient records and medical insurance claims and determined eligibility
- Prepared and maintained patient insurance information in the data system and coordinated with insurance companies
Education
High School Diploma - undefined
W. H. Adamson High School
Dallas, TX05.2008
Skills
Clerical
HIPPA Compliance
Knowledge of Centricity
General Office Skills
Medical Terminology
Excellent Interpersonal skills
Knowledge of EIVF
Timeline
Front Desk Receptionist
ReproMed Fertility Center
03.2017 - Current
Front Desk/Insurance Verification Specialist
MINIMALLY INVASIVE SURGICAL INSTITUTE
09.2012 - Current
High School Diploma - undefined
W. H. Adamson High School