Rosie Williams
Frederick,MD
Overview
3
3
years of professional experience
Work History
Loan Advisor Trainee
Freedom Mortgage
Columbia, MD
08.2024 - 10.2024
- Participating in an intensive training program to become a Loan Advisor
- Gaining expertise in mortgage products, loan processing, and financial analysis
- Working closely with senior advisors to understand client needs and match them with appropriate mortgage solutions
- Assisted clients with documentation and ensured compliance with financial regulations.
- Monitored customer accounts, including payments, delinquencies, and other activities.
Front Desk Agent
Embassy Suites by Hilton
Bethesda, MD
08.2023 - 08.2024
- Facilitate efficient guest check-ins and check-outs
- Process guest payments accurately and handle transactions
- Address and resolve customer complaints in a professional manner
- Verified accuracy of room rates and other charges during check-in process.
- Ensured that all safety regulations were followed according to company standards.
Catering Associate
Frederick Memorial Hospital
Frederick, MD
05.2021 - 08.2023
- Delivered and retrieved patient trays with attention to dietary needs
- Ensured patients with special dietary restrictions received appropriate meals
- Train new hires on proper sanitation procedures as well as safe food handling techniques.
- Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
Sales Associate
Tory Burch
Clarksburg, MD
10.2022 - 01.2023
- Assisted customers with product knowledge and application, enhancing the sales process
- Supported daily store operations and contributed to maintaining a seamless shopping experience
- Built relationships with customers to encourage repeat business.
- Developed promotional strategies to increase sales volume.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Education
Bachelor of Arts - Business Administration, Accounting
Hood College
Frederick, MD05.2024
Leadership and campus involvement
Resident Assistant, Hood College, Frederick, MD, 08/01/22, 05/31/24,
- Oversee 32 undergraduate residents, ensuring their safety and promoting a positive living environment.
- Organize and lead monthly educational and social programs for residents.
Timeline
Loan Advisor Trainee
Freedom Mortgage
08.2024 - 10.2024
Front Desk Agent
Embassy Suites by Hilton
08.2023 - 08.2024
Sales Associate
Tory Burch
10.2022 - 01.2023
Catering Associate
Frederick Memorial Hospital
05.2021 - 08.2023
Bachelor of Arts - Business Administration, Accounting
Hood College