Mikaela Mittleider
Poolville,TX
Summary
Dynamic and detail-oriented professional with experience at Kettering Health Network, excelling in compliance and customer service. Proven ability to process loans, after extensive training under Tak & Associates, accurately while enhancing operational efficiency. Strong problem-solving skills and a commitment to confidentiality ensure high-quality outcomes in fast-paced environments.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Loan Processor Trainee
Tak & Associates
California
2025 - Current
- Completed comprehensive training in loan processing, including documentation, compliance, and customer interaction.
- Learned to review loan applications, verify financial information, and ensure all paperwork is complete and accurate.
- Gained hands-on experience with loan origination systems and regulatory requirements.
Loan Processor Trainee
Process My Loans
2025 - Current
- Participated in advanced training focused on mortgage and consumer loan processing.
- Developed skills in evaluating applicant eligibility, preparing loan files, and coordinating with lenders and clients.
- Strengthened understanding of loan processing workflow and best practices.
Medical Billing Specialist
Kettering Health Network
Dayton, OH
2014 - 2023
- Remotely processed and submitted claims to insurance providers, ensuring compliance with industry regulations.
- Reviewed patient billing statements for accuracy, resolving discrepancies efficiently.
- Coordinated with healthcare providers to verify patient information and billing codes
- Maintained compliance with HIPAA and other regulatory requirements.
- Trained new staff on billing and processing procedures.
Office Assistant II
Kettering Health Network
Dayton, OH
2012 - 2014
- Coordinated patient scheduling, ensuring timely appointments and effective use of resources.
- Managed electronic health records, maintaining accuracy and confidentiality in documentation.
- Assisted with administrative tasks, streamlining office workflows to enhance operational efficiency.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Contacted doctors' offices to verify patient information and diagnoses, carefully gathering and documenting all required details with precision.
Education
No Degree - Psychology
Union College
Lincoln, NEHigh School Diploma -
Milo Adventist Academy
Days Creek01-2008
Skills
- Loan Processing Procedures
- Healthcare Billing and Processing
- Customer Service and Communication
- Attention to Detail
- Data Entry and Documentation
- Problem Solving
- Time Management
- Compliance and Confidentiality
- Team Collaboration
Certification
- Loan Processor Training – Tak and Associates, 2025
- Loan Processor Training – Process My Loans, 2025
- HIPAA Compliance Training, 2012-2023
- Medicare Compliance Training, 2012-2023
Timeline
Loan Processor Trainee
Tak & Associates
2025 - Current
Loan Processor Trainee
Process My Loans
2025 - Current
Medical Billing Specialist
Kettering Health Network
2014 - 2023
Office Assistant II
Kettering Health Network
2012 - 2014
No Degree - Psychology
Union College
High School Diploma -
Milo Adventist Academy