Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rosilee Peters

West Des Moines

Summary

Dedicated professional with experience as a Direct Support Professional. Skilled in personal care assistance and enhancing client communication. Committed to delivering exceptional service while maintaining a safe and supportive environment.

Overview

3
3
years of professional experience

Work History

Direct Support Professional

Easter Seals Midwest
Ankeny
08.2025 - Current
  • Assisted individuals with daily living activities and personal care needs.
  • Supported clients in developing social and communication skills through engaging activities.
  • Maintained a safe and clean environment for clients during all interactions.
  • Documented client progress and reported observations to supervisors regularly.

Cashier

Fleet Farm
Ankeny
05.2023 - 08.2025
  • Handled cash, credit, and gift card payments accurately.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Processed customer transactions efficiently at checkout stations.
  • Issued receipts, refunds, credits or change due to customers.
  • Provided exceptional customer service and resolved inquiries promptly.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Restocked merchandise on the sales floor.
  • Educated customers about current promotions and store policies.
  • Answered customer questions and provided store information.
  • Worked closely with front-end staff to assist customers.

Education

Associate of Arts - Psychology

Des Moines Area Community College
Ankeny, IA
06-2026

Skills

  • Client support
  • Social development
  • Progress documentation
  • Team collaboration
  • Conflict resolution
  • Active listening

Timeline

Direct Support Professional

Easter Seals Midwest
08.2025 - Current

Cashier

Fleet Farm
05.2023 - 08.2025

Associate of Arts - Psychology

Des Moines Area Community College
Rosilee Peters