Dedicated professional with experience as a Direct Support Professional. Skilled in personal care assistance and enhancing client communication. Committed to delivering exceptional service while maintaining a safe and supportive environment.
Overview
3
3
years of professional experience
Work History
Direct Support Professional
Easter Seals Midwest
Ankeny
08.2025 - Current
Assisted individuals with daily living activities and personal care needs.
Supported clients in developing social and communication skills through engaging activities.
Maintained a safe and clean environment for clients during all interactions.
Documented client progress and reported observations to supervisors regularly.
Cashier
Fleet Farm
Ankeny
05.2023 - 08.2025
Handled cash, credit, and gift card payments accurately.
Operated cash register or POS system to receive payment by cash, check and credit card.
Processed customer transactions efficiently at checkout stations.
Issued receipts, refunds, credits or change due to customers.
Provided exceptional customer service and resolved inquiries promptly.
Delivered high level of customer service to patrons using active listening and engagement skills.
Helped customers find specific products, answered questions, and offered product advice.
Restocked merchandise on the sales floor.
Educated customers about current promotions and store policies.
Answered customer questions and provided store information.
Worked closely with front-end staff to assist customers.