Rosinella Fabian
Denton,TX
Summary
Understanding Treatment Coordinator with over 10 years track record of providing dental patients with clear and concise treatment plans, and dental procedure explanation. Ability to help patients make reasonable payment arrangements. Strong administrative skills and insurance knowledge. Works independently or in team environment. HIPAA compliant and committed to helping where needed overall and establishing an effective relationship with patients and staff.
Overview
13
13
years of professional experience
Work History
Endodontic Treatment Coordinator
Associates In PIE
Denton, TX
01.2021 - Current
- Researched billing issues, scheduled appointments and verified insurance coverage.
- Laid out potential payment plans for patients.
- Educated patients on dental benefits
- Explained treatment choices to patients and helped determine best options.
- Submit prescriptions online to pharmacy for doctor
- Keep up with monthly production and monthly treatment reports
Insurance Coordinator
Loretto Family Dentistry, Corinth
Corinth, TX
09.2019 - 10.2020
- Verify insurances and enter in software
- Answer phones and schedule appointments
- Go over treatment plans with patients
- Take copay payments
Periodontal Treatment Coordinator
Associates In PIE
Hickory Creek, TX
04.2017 - 09.2019
- Answer phones Schedule referred patients
- Go over large treatment plans and schedule procedures
- Go over finances with patients
- Travel to 2 locations with doctor
- Call in prescriptions for procedures
- Keep up with monthly production and monthly treatment reports
Treatment Coordinator
Cornerstone Dental & Orthodontics
12.2015 - 04.2017
- Researched billing issues, scheduled appointments and verified insurance coverage.
- Performed in team leader capacity and organized all treatment and placement activities.
- Increased overall revenue of dental office by achieving production goals set forth by corporate office.
- Laid out potential payment plans for patients.
Treatment Coordinator, Scheduler/Insurance
West Frisco Center of Oral Surgery
Frisco, Texas
12.2014 - 10.2015
- Answer phones, verify insurance, take payments, check in patients, call on pending treatment.
- Verification- Patient's dental and medical coverage
- Scheduling- Patient's appointments
- Treatment Coordination- going over estimated cost of patient's treatment
- Handling pre-determination/ pre certifications for patient's procedures
Front Desk/ Floating Assistant
Long Prairie Dental/ Lillian Miller Dental, Flower Mound
Denton, TX
11.2011 - 12.2014
- Travel - Assist other offices in start-up/assistance, Keller, Carrollton, Mansfield, Burleson
- Insurance Verification - Patients insurance coverage
- Scheduling - Patients appointments, hygiene treatments
- Recall- Notify patients of upcoming appointments
Filing/Reception
Proflex Personnel
Denton, TX
02.2011 - 11.2011
- Documentation - filing paperwork in specific locations
- Answering - phones, taking messages, transferring calls
- Assisting - Scanning paperwork, documents
- Assisting in Accounts receivable & payable with scanning and filing
Head Server
IHOP
San Antonio, TX
01.2009 - 02.2011
- Manage - Oversee other servers, end of day clean-up, resolve any issues with customers
- Server - Greet customers, take customers order
- Schedule - Work with manager on servers schedules
- Fill-ins - Coverage for absent servers
Education
No Degree - Pharmacy Technician
02.2011
Technician License, finished education in 2011
EKG Technician License - undefined
2011
High School Diploma -
05.2002
Skills
- Patient Needs Assessment and Referral
- Treatment Determination
- Customer Service
- Insurance Verification
- HIPAA Regulations
- Caring and Empathetic
- Policy and Program Development
- Payment Collection
- Appointment Scheduling
- Office Administration
Timeline
Endodontic Treatment Coordinator - Associates In PIE
01.2021 - Current
Insurance Coordinator - Loretto Family Dentistry, Corinth
09.2019 - 10.2020
Periodontal Treatment Coordinator - Associates In PIE
04.2017 - 09.2019
Treatment Coordinator - Cornerstone Dental & Orthodontics
12.2015 - 04.2017
Treatment Coordinator, Scheduler/Insurance - West Frisco Center of Oral Surgery
12.2014 - 10.2015
Front Desk/ Floating Assistant - Long Prairie Dental/ Lillian Miller Dental, Flower Mound
11.2011 - 12.2014
Filing/Reception - Proflex Personnel
02.2011 - 11.2011
Head Server - IHOP
01.2009 - 02.2011
NCTC - No Degree, Pharmacy Technician
NCTC- Lifelong - EKG Technician License,
Mcneil High School - High School Diploma,
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