Roslen Garza
Brownsville
Summary
Ambitious Receptionist equipped to handle front desk operations greeting guests, routing correspondence, and solving immediate issues. Customer-oriented with strong communication and organizational skills and the ability to provide exceptional customer service.
Overview
8
8
years of professional experience
15
15
years of post-secondary education
Work History
Receptionist
The Heart & Vascular Clinic
Brownsville
2017.05 - 2025.09
- Greeted patients warmly and managed front desk operations efficiently.
- Scheduled appointments and coordinated with healthcare staff for patient needs.
- Maintained patient records and ensured confidentiality of sensitive information.
- Managed obtaining referrals and authorizations from primary care doctors office.
Education
Medical Office Specialist -
Kaplan College
Brownsville, TX 2011.09 - 2026.04
Skills
- Patient communication
- Medical records management
- Appointment scheduling
- Customer service
- Scheduling appointment's
Languages
English
Native/ Bilingual
References
References available upon request.
Timeline
Receptionist
The Heart & Vascular Clinic
2017.05 - 2025.09
Medical Office Specialist -
Kaplan College
2011.09 - 2026.04