Ross Kain
Blaine,WA
Overview
25
25
years of professional experience
Work History
Director of Dining Services
Chuckanut Ridge Assisted Living
Bellingham, WA
07.2023 - Current
- Oversee the daily operations of a large dining services department, including food preparation, service, and cleanliness
- Manage a team of servers and cooks, providing training, guidance, and performance evaluations
- Developed strategic plans to improve overall dining experience for residents.
- Collaborate with chefs to create innovative menus that cater to diverse dietary needs and preferences
- Ensured compliance with health and safety regulations by conducting regular inspections and implementing corrective actions as needed
- Liaised with vendors to negotiate favorable contracts for food supplies while maintaining quality standards
- Created and managed budgets for the dining services department, optimizing resources allocation for maximum efficiency
- Ensure resident satisfaction through the introduction of new menu options and improved service standards
- Formerly Rosewood Villa AL
Fleet Maintenance Service Supervisor
Coast Mountain Bus Company
Vancouver, BC
09.2007 - 06.2023
- Worked my way up to this position over a three-year period (2007-2010) taking courses in Labour Relations, Supervisory Skills and Organizational Behavior
- Oversaw the Vancouver Transit Center Fleet Maintenance Service Department of a fleet of 423 vehicles, ensuring scheduled maintenance and providing public transportation in a clean, safe and cost efficient manner
- Developed and implemented preventive maintenance schedules to proactively address potential issues and extend the lifespan of fleet vehicles
- Managed a team of 40 service persons, providing guidance, training, and support to ensure high-quality workmanship
- Conducted regular inspections of fleet vehicles to identify any safety or compliance issues, taking immediate corrective actions as necessary
- Maintained accurate records of all maintenance activities for each vehicle in the fleet
- Created standardized procedures for routine operational tasks such as scheduling maintenance repairs, mileage tracking, dispatch and training requests from across the fleet
- Monitored mileages patterns across the fleet for scheduled inspections and all maintenance requests
- Familiar with multiple internet platforms including Microsoft office, Employee Asset Management (EAM), Peoplesoft, Attendance Tracking System (ATS) OWL and other user-centric operational analytics
Owner/Operator
In a Rush Espresso & Catering
Westminster, CO
03.2001 - 06.2007
- Successfully launched and operated a small business, overseeing all aspects of daily operations. Sold the business for a substantial profit, and it continues to generate revenue for the current owner to this day.
- Developed and implemented effective marketing strategies to drive customer acquisition and increase sales
- Maintained accurate financial records, including budgeting, forecasting, and expense tracking
- Negotiated contracts with vendors to secure favorable pricing terms and maintain cost efficiency
- Established strong relationships with suppliers to ensure timely delivery of goods while maintaining quality standards
- Analyzed market trends and competitor activities to identify opportunities for business growth
Timeline
Director of Dining Services
Chuckanut Ridge Assisted Living
07.2023 - Current
Fleet Maintenance Service Supervisor
Coast Mountain Bus Company
09.2007 - 06.2023
Owner/Operator
In a Rush Espresso & Catering
03.2001 - 06.2007