Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ross Kearney

Field Service Engineer 1
Horsham,ESX

Summary

  • Experience in delivering client-focused solutions based on customer needs.
  • Proven ability to manage multiple projects at a time while paying strict attention to detail.
  • Excellent listening, negotiation and presentation skills. Excellent verbal and written communications skills.
  • Results orientated.
  • Ability to listen keenly to customers issues while devising a plan to suit/overcome the technical or operational problems the customer is experiencing.

Overview

2
2
Certifications
1
1
year of post-secondary education
11
11
years of professional experience

Work History

Field Service Engineer

Trend Advance
Horsham, East Sussex
07.2016 - Current
  • Undertake installation, commissioning and maintenance works on TREND Building Energy Management Systems.
  • Provide superior individual performance through excellent customer service. Respond to customer requests for support or advice ensuring effective resolution of customer requirements or referring as appropriate.
  • Develop, maintain and improve relationships with the customer by providing expert advice and acting as a specialist resource. Work within a team of Engineers to maintain and improve productivity and efficiency whilst developing within a stable team-based environment.
  • Seek and action all commercial opportunities through the issue of Time and Materials Quotations.
  • Develop and expand new solutions.
  • Assist separate departments within the business to deliver best customer experience, utilizing strentghs and capabilities of each department.

Field Service Engineer

ISS Technical Services
Brighton, West Sussex
09.2014 - 07.2016
  • Undertake installation, commissioning and maintenance works on TREND Building Energy Management Systems As well as other BEMS system including Siemens , Delta and Tridium.
  • Provide superior individual performance through excellent customer service.
  • Respond to customer requests for support or advice ensuring effective resolution of customer requirements or referring as appropriate.
  • Develop, maintain and improve relationships with the customer by providing expert advice and acting as a specialist resource.
  • Work within a team of Engineers to maintain and improve productivity and efficiency whilst developing within a stable team-based environment.
  • Seek and action all commercial opportunities through the issue of Time and Materials Quotations.
  • Develop and test energy saving initiatives for the client as well as promote and quantify opportunities requiring CAPEX expenditure.

Field Service Engineer

Trend
St Leonards On Sea, East Sussex
01.2011 - 09.2014
  • Undertake installation, commissioning and maintenance works on TREND Building Energy Management Systems.
  • Provide superior individual performance through excellent customer service.
  • Respond to customer requests for support or advice ensuring effective resolution of customer requirements or referring as appropriate.
  • Develop, maintain and improve relationships with the customer by providing expert advice and acting as a specialist resource.
  • Work within a team of Engineers to maintain and improve productivity and efficiency whilst developing within a stable team-based environment.
  • Seek and action all commercial opportunities through the issue of Time and Materials Quotations.

Education

Mechanical Engineering Technicians Diloma - Mechanical Engineering

Cork Institute of Technology
Cork
08.2006 - 08.2007

Skills

Customer management

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Certification

Pasma - Mobile tower erection

Timeline

Pasma - Mobile tower erection

07-2021

N4 Tridium Certified

02-2020

Field Service Engineer

Trend Advance
07.2016 - Current

Field Service Engineer

ISS Technical Services
09.2014 - 07.2016

Field Service Engineer

Trend
01.2011 - 09.2014

Mechanical Engineering Technicians Diloma - Mechanical Engineering

Cork Institute of Technology
08.2006 - 08.2007

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Ross KearneyField Service Engineer 1