Ross marchese
East Moriches,NY
Summary
nys licensed optician with 45 years of optical dispensing, sales, patient education and technical accuracy, with a strong emphasis oncustomer service.
Overview
1
1
Certification
14
14
years of professional experience
Work History
nys licensed optician
Visionworks
Rocky Point, New York
09.2010 - 12.2024
- Scheduled appointments for eye examinations with optometrists or ophthalmologists.
- Educated patients about contact lens hygiene practices, including proper insertion and removal techniques.
- Maintained inventory of contact lenses, spectacle frames, sunglasses, and accessories.
- Utilized diagnostic instruments such as auto refractors and keratometers to provide accurate prescription information.
- Compiled patient records using electronic health record software systems.
- Counseled patients on corrective lens options as well as other eye-care products and services available at the store.
- Ensured compliance with safety regulations related to optical equipment use.
- Diagnosed vision problems by performing tests such as visual acuity screenings and retinoscopy.
- Provided technical support for optical devices such as slit lamps or phoropters.
- Ordered special lenses from outside vendors.
- Coordinated office bookkeeping, reporting and communication with customers and vendors and maintained office equipment.
- Supervised and contributed to training student opticians.
- Pulled patient insurance information, placed corrective lenses orders and checked patients in and out of appointments.
- Instructed customers on how to care for, insert and remove contact lenses.
- Pretested patients prior to optometrist examination assessing pressures, visual acuities and autorefraction.
- Wrote up work orders for grinding lenses and assembling eyeglasses.
Education
Opthalmic Dispensing
Nyc Community College
Brooklyn, Ny01-1980
Skills
- Optical dispensing
- Contact lens fitting
- Attention to detail
- Customer communication
- Problem solving
- Customer relations
Certification
- nys opthalmic dispensing , license # 3701
Timeline
nys licensed optician
Visionworks
09.2010 - 12.2024
Opthalmic Dispensing
Nyc Community College