Ross Melton
Sarasota
Summary
Passionate and accomplished Co-Owner with track record of success in business development, customer service and team building. Possesses entrepreneurial spirit, deep understanding of market trends, and keen eye for growth opportunities.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Co-Owner
Ultimate Air Inflatables LLC
03.2012 - 06.2016
- Facilitated hiring and trained workers on setup and tear down of the equipment. Maintained a constant line of communication with customers to ensure satisfaction. Assisted in company marketing with distribution of coupons and flyers.
- Managed day-to-day operations of inflatable rental business to ensure seamless customer experiences.
- Developed marketing strategies that increased brand awareness and customer engagement across multiple platforms.
- Trained new employees on operational procedures, promoting efficiency and adherence to company policies.
- Analyzed customer feedback to identify areas for service improvement, driving higher satisfaction rates.
- Improved customer satisfaction ratings by consistently delivering high-quality products and services.
- Negotiated favorable contracts with suppliers, resulting in reduced costs and improved product quality.
Automotive Diesel Mechanic/ Corporal Of Marines
United States Marine Corps
06.2016 - 06.2020
- Trained rigorously in teamwork, leadership, and critical thinking. Trained and led subordinates on troubleshooting procedures and accomplishing critical projects. Distributed parts to mechanics to push vehicles out to the customer smoothly.
- 4 Years
- Conducted preventive maintenance on diesel engines to ensure operational readiness.
- Collaborated with team members to improve repair processes and efficiency.
- Trained junior mechanics in safety protocols and best practices for equipment handling.
- Maintained detailed records of all repairs, parts replacements, and services performed for reference during future work.
- Preserved fleet longevity through comprehensive overhauls of aging equipment as needed.
Bartender/Server
Applebee's Bar and Grille
08.2021 - 06.2022
- Effectively worked in a team environment to ensure customer satisfaction supported sales and revenue independently during busy times. Sustained a clean working environment. Supported growth in the business by training many new hires.
- Maintained cleanliness of bar area, ensuring adherence to safety and health standards.
- Assisted in training new staff on drink preparation and customer service protocols.
- Collaborated with kitchen staff to coordinate timely food and drink service during peak hours.
Logistics Account Executive
Total Quality Logistics Inc.
06.2022 - 01.2023
- Managed client accounts to ensure timely and accurate shipment of goods.
- Developed and maintained strong relationships with key stakeholders for effective communication.
- Coordinated logistics operations, optimizing routing and scheduling to improve efficiency.
- Analyzed shipping data to identify trends and enhance service delivery.
- Negotiated favorable shipping rates with carriers, resulting in significant cost savings.
- Performed cold-calling and follow-ups with leads to secure new revenue.
Door Dasher
DoorDash
01.2023 - 04.2024
- Delivered food orders efficiently, ensuring timely service and customer satisfaction.
- Navigated routes effectively using GPS technology to optimize delivery times.
- Communicated proactively with customers to confirm order details and address inquiries.
- Maintained cleanliness and organization of delivery equipment for optimal performance.
Senior Logistics Consultant
Fifth Wheel Freight
04.2024 - 09.2025
- Analyzed supply chain processes to identify inefficiencies and recommend improvements.
- Implemented tracking systems for shipments to improve visibility and reporting accuracy.
- Conducted market research to inform strategic planning and operational adjustments.
- Negotiated favorable shipping rates with carriers, resulting in significant cost savings for clients without compromising service quality.
- Created detailed reports for clients highlighting areas of success, growth opportunities, and recommendations for future enhancements in their logistics operations.
- Coordinated closely with suppliers, carriers, customs brokers, and other stakeholders in the logistics process to resolve any issues promptly and maintain seamless operations.
- Trained team members on best practices in logistics management, fostering a culture of continuous learning and improvement within the organization.
- Developed customized logistics solutions for clients, addressing unique challenges and requirements specific to their industries.
- Analyzed customer requirements and provided customized logistics solutions.
Waiter
Carrabba's Restaurant
09.2025 - Current
- Provided exceptional customer service by anticipating guest needs and ensuring satisfaction.
- Managed multiple tables efficiently, delivering food and beverages in a timely manner.
- Trained new staff on menu offerings, service protocols, and operational procedures.
- Collaborated with kitchen staff to ensure accurate order preparation and presentation.
- Resolved customer complaints swiftly, enhancing overall dining experience and retention.
- Maintained cleanliness and organization of dining area, adhering to health standards.
Education
High School Diploma -
Zeeland West Highschool
Zeeland, MISkills
- Microsoft Suite
- Business development
- Customer retention
- Leadership
- Training Mentoring
- Empathy
- Critical Thinking
- Decision-making
- Goal setting
- Problem-solving
- Team collaboration
- Creative thinking
Accomplishments
Working diligently to expand book of business immensely leading to, earning Employee Of The Month Award January/February 2025,
- Organized and Managed logistics operations for a singular client including 400+ shipments totaling $558,290 in revenue and $140,000 in profit.
Certification
CDL Class A
Timeline
Waiter
Carrabba's Restaurant
09.2025 - Current
Senior Logistics Consultant
Fifth Wheel Freight
04.2024 - 09.2025
Door Dasher
DoorDash
01.2023 - 04.2024
Logistics Account Executive
Total Quality Logistics Inc.
06.2022 - 01.2023
Bartender/Server
Applebee's Bar and Grille
08.2021 - 06.2022
Automotive Diesel Mechanic/ Corporal Of Marines
United States Marine Corps
06.2016 - 06.2020
Co-Owner
Ultimate Air Inflatables LLC
03.2012 - 06.2016
High School Diploma -
Zeeland West Highschool