Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Noah Ross

Davison,MI

Summary

Detail-oriented and customer-focused professional with a diverse background in mail delivery, device repair, and automotive sales. Proven track record of providing exceptional customer service in both technical and sales environments, while efficiently managing time and tasks across high-demand roles. Experienced in diagnosing and repairing mobile devices, handling logistical operations for timely mail distribution, and supporting automotive sales teams with product knowledge and administrative support. Adept at troubleshooting, multitasking, and building rapport with clients to drive satisfaction and business success.

Overview

4
4
years of professional experience
1
1
Certification

Work History

City Carrier Assistant

United States Post Office
11.2023 - Current
  • Delivered mail and packages along designated city routes, ensuring accurate and timely distribution to homes and businesses in various weather conditions.
  • Sorted and organized mail prior to delivery, ensuring compliance with USPS guidelines and efficient route planning.
  • Provided excellent customer service by addressing inquiries, handling undeliverable mail, and ensuring secure handling of sensitive and insured items.

Remote Repair Technician

uBreakiFix
01.2023 - 11.2023
  • Provided on-site mobile device repairs, traveling to customers' homes or businesses to diagnose and resolve issues such as screen replacements, battery issues, and software malfunctions.
  • Maintained excellent customer service by effectively communicating repair processes, estimated completion times, and offering troubleshooting advice.
  • Managed scheduling and logistics for multiple daily appointments, ensuring timely arrival with all necessary tools and parts for each specific repair job.

Sales Assistant

LaFontaine Automotive Group
08.2020 - 01.2023
  • Assisted customers with inquiries regarding vehicle models, features, and financing options, providing detailed product knowledge to support the sales team in meeting customer needs.
  • Coordinated and scheduled test drives, ensuring vehicles are prepared and cleaned, while maintaining a professional and welcoming environment for potential buyers.
  • Managed administrative tasks such as updating customer information, processing paperwork for sales transactions, and maintaining accurate records of inventory and sales reports.

Education

High School Diploma -

Kearsley High School
Flint, MI
05.2019

Skills

  • Organizational abilities
  • Relationships and rapport
  • Sales expertise
  • Equipment Repair
  • Diagnostics and troubleshooting
  • Robotics Programming

Certification

  • Certified Robot Operator, FANUC - July 2023

Timeline

City Carrier Assistant

United States Post Office
11.2023 - Current

Remote Repair Technician

uBreakiFix
01.2023 - 11.2023

Sales Assistant

LaFontaine Automotive Group
08.2020 - 01.2023

High School Diploma -

Kearsley High School
Noah Ross