Ross Nunez
Youngsville,LA
Summary
Dedicated professional with a strong background in customer service and inventory oversight. Proven ability to facilitate effective team collaboration and drive sales support initiatives, leading to improved customer engagement and operational efficiency.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Parts Specialist
O'Reilly Auto Parts
02.2025 - Current
- Facilitated accurate parts identification and provided expert recommendations to customers, enhancing service quality.
- Oversaw inventory management by conducting regular stock assessments and implementing reorder procedures.
- Managed customer order transactions via point-of-sale systems, ensuring swift and accurate processing.
- Facilitated training sessions for new team members on parts lookup procedures and customer service standards.
- Enhanced customer engagement by effectively communicating ongoing sales and promotional offers during transactions.
Sales Associate
Office Depot Inc
02.2023 - 11.2025
- Guided customers in choosing office supplies and technology solutions aimed at enhancing operational efficiency.
- Spearheaded collaboration with team members to design visually appealing product displays.
- Executed systematic organization of racks and shelves to create an inviting shopping environment and highlight key merchandise offerings.
- Guided customers in product searches and conducted thorough system checks for merchandise across various store sites.
- Managed stock rotation and shelf replenishment to ensure optimal product availability.
Education
High School Diploma -
Central High School
9450 Ray White Rd, Fort Worth, TX 7624405-2020
Skills
- Customer service
- Sales support
- Parts identification
- Problem-solving skills
- Inventory management
- Improving customer satisfaction
- Team collaboration
- Vendor relations
- Product merchandising
- Parts recommendation
Certification
- Certified Parts Professional(O'reilly).
Languages
English
Native or Bilingual
Timeline
Parts Specialist
O'Reilly Auto Parts
02.2025 - Current
Sales Associate
Office Depot Inc
02.2023 - 11.2025
High School Diploma -
Central High School