Summary
Overview
Work History
Education
Skills
Timeline
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Ross Terry

Cedar Lake,IN

Summary

Enthusiastic candidate willing to take on any task to help organization's mission succeed. Pleasant, hardworking and reliable with great interpersonal skills.

Overview

4
4
years of professional experience

Work History

Fulfillment Associate

Amazon
09.2021 - Current
  • Appointed Learning Ambassador training and mentoring new employees, sharing best practices and offering support as needed.
  • Boosted warehouse efficiency by consistently meeting or exceeding productivity goals for daily tasks.
  • Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
  • Enhanced customer satisfaction by accurately fulfilling orders within tight deadlines.
  • Reduced product damage rates through proper handling, storage, and packaging procedures.
  • Contributed to a positive workplace culture by maintaining a professional demeanor and supporting colleagues in their work duties.
  • Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
  • Followed procedures at all times for personal and team safety and to promote optimal productivity standards.
  • Collaborated with team members to optimize workflows and improve overall operational performance.

Fulfillment Associate

Pets Supply Plus
01.2020 - 08.2021
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Expedited restocking process during peak hours to maintain a well-stocked sales floor for customer convenience.
  • Improved product availability by efficiently stocking shelves and maintaining proper inventory levels.
  • Ensured accurate pricing by routinely updating shelf tags and promotional materials.
  • Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
  • Provided excellent customer service, addressing concerns, promptly assisting with inquiries, locating products, facilitating positive interactions on the sales floor, and transferring oversized items to vehicles.
  • Increased efficiency and maintained effective team communication by participating and collaborating in regular team meetings to discuss workplace strategies and streamline processes.
  • Maintained a clean and organized store environment to avoid creating safety hazards for optimal shopping experience.
  • Assisted in training new employees on store procedures, fostering teamwork and promoting a knowledgeable workforce.
  • Demonstrated adaptability by switching between various areas as needed, ensuring all areas remained fully stocked and staffed.
  • Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
  • Responded quickly to spills or pet mishaps, maintaining a safe and sanitary shopping environment for customers and staff alike.

Education

High School Diploma -

Hanover Central High School
Cedar Lake, IN

Skills

  • Customer Service
  • Excellent Communication
  • Willingness to Learn and Adaptability
  • Punctual and Reliable
  • Friendly and Courteous
  • Teamwork and Collaboration
  • Mentoring and Training
  • Warehouse Safety
  • Product Handling and Packaging
  • Stock Rotation
  • Shipment Preparation

Timeline

Fulfillment Associate

Amazon
09.2021 - Current

Fulfillment Associate

Pets Supply Plus
01.2020 - 08.2021

High School Diploma -

Hanover Central High School

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Ross Terry