Summary
Work History
Education
Skills
Timeline
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Ross Thaxton

Saint Augustine,FL

Summary

Dynamic professional with expertise in staff management and customer service, honed at Little Moir’s Food Shack. Enhanced operational efficiency by optimizing inventory and training new hires. Developed seasonal drink specials, boosting sales by 15%. Proficient in POS systems and responsible alcohol service, ensuring seamless operations and exceptional guest experiences.

Work History

Bartender Shift Manager

Little Moir’s Food Shack
  • Supervised bar staff, ensuring compliance with service standards and operational efficiency.
  • Oversaw inventory management, optimizing stock rotation and reducing waste.
  • Trained new bartenders on cocktail preparation and customer service protocols.
  • Developed drink specials based on seasonal ingredients and customer preferences.

Bartender

The Biltmore Hotel
  • Crafted and served signature cocktails, ensuring customer satisfaction through attention to detail.
  • Managed bar inventory, tracking supplies and placing orders to maintain optimal stock levels.
  • Collaborated with kitchen staff to coordinate service timing for seamless dining experiences.
  • Trained new bartenders on drink preparation and customer service standards, enhancing team performance.
  • Leveraged POS systems for accurate order processing and payment handling, minimizing errors in transactions.

Bartender and Event Coordinator

Club Space
  • Crafted and served a variety of cocktails and beverages to enhance guest experiences.
  • Managed inventory levels, ensuring availability of essential supplies and minimizing waste.
  • Collaborated with team members to maintain smooth bar operations during peak hours.
  • Developed knowledge of drink recipes and seasonal offerings to engage patrons effectively.
  • Implemented strategies to improve drink presentation and overall bar aesthetics for guest appeal.

Sales Associate

Mattress Giant
  • Assisted customers in selecting appropriate mattress options based on individual needs
  • Maintained product displays to ensure an inviting shopping environment
  • Processed sales transactions efficiently using point-of-sale systems
  • Educated customers on product features and benefits to enhance purchasing decisions
  • Collaborated with team members to achieve monthly sales targets and promotions
  • Conducted inventory checks to maintain stock levels and product availability

Education

High School Diploma -

South Miami Senior High
Miami, FL

Safe Serve Miami Dade County -

Management Training
Miami, FL

Skills

Cleanliness standards

Upselling strategies

POS system operation

Ordering supplies

Scheduling staff

Menu development

Promotions and events

Inventory

New hire training

Customer service expertise

Responsible alcohol service

Order management

Staff management

Suggestive selling

Timeline

Bartender Shift Manager

Little Moir’s Food Shack

Bartender

The Biltmore Hotel

Bartender and Event Coordinator

Club Space

Sales Associate

Mattress Giant

High School Diploma -

South Miami Senior High

Safe Serve Miami Dade County -

Management Training

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Ross Thaxton