Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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Rosslyn Harden

District Heights,MD

Summary

Organized and dedicated Administrative Assistant with a proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

6
6
years of professional experience

Work History

Legal Assistant

Slocumb Law Firm
10.2023 - Current
  • Provide administrative support to attorneys and help enhance office effectiveness
  • Handle communication with clients, witnesses, insurance companies, etc
  • Prepare case briefs and demands
  • Conduct investigations and statistical/documentary research
  • Answer and direct phone calls
  • Maintain contacts and files
  • Monitor deadlines and calendars
  • Locate and document case information.

Financial Service Advisor

Fed Choice Federal Credit Union
05.2022 - 10.2023
  • Assisting members in opening accounts, applying for loans, information regarding investments and credit counseling, cross-selling products, and services, and providing teller support
  • Built long-lasting and meaningful relationships with members
  • Assist in the solving of complaints and disputes.

Salon Coordinator

Salon Plaza
09.2018 - 05.2022
  • Brought in new members to the company by doing outreach, research, and social media
  • Opened new leases and renewed/ maintained previous ones
  • Built meaningful and positive relationships with current, present, and prospective members
  • Took rent payments, created invoices, and dealt with maintenance problems
  • Helped maintain seven locations
  • Handled and resolved client and stylist issues.

Education

Associate of Science - Paralegal Studies

Prince George's Community College
Upper Marlboro, MD
05.2023

Skills

  • Customer Service
  • Data Entry
  • Multi Tasking
  • Adaptability
  • Organized
  • Time Management
  • Office Administration

Personal Information

Title: Patient Service/Front Desk Coordinator

Timeline

Legal Assistant

Slocumb Law Firm
10.2023 - Current

Financial Service Advisor

Fed Choice Federal Credit Union
05.2022 - 10.2023

Salon Coordinator

Salon Plaza
09.2018 - 05.2022

Associate of Science - Paralegal Studies

Prince George's Community College

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Rosslyn Harden