Open To Work
Rossmir Contreras
West Jordan
Work Preference
Summary
Dedicated Nursing Student with over 100 hours of clinical experience in NICU, ED, ICU, OR, postpartum, pediatric surgical, and medical-surgical units. Skilled in hands-on patient care, therapeutic communication, and clinical judgment. Leveraged 4 years of customer service experience to enhance communication, teamwork, and conflict resolution abilities in fast-paced environments.
Overview
5
5
years of professional experience
1
1
Certificate
Work History
Customer Service Cashier
Walmart
West Valley City
09.2021 - Current
- Greeted customers and delivered friendly service, contributing to positive shopping experiences.
- Efficiently operated point-of-sale systems for accurate transactions.
- Resolved customer complaints promptly, maintaining high service standards.
- Collaborated with team members to streamline checkout processes, improving overall service efficiency.
- Trained new cashiers in operational procedures and effective customer engagement.
- Handled returns and exchanges in accordance with company policies.
- Assisted co-workers with various tasks to ensure smooth store operations.
- Answered incoming calls regarding product availability and store locations, ensuring customers received timely information.
Education
Associate of Applied Science - Nursing
Salt Lake Community College
Salt Lake City, UT08-2026
Associate of Science - Pre-nursing
Salt Lake Community College
Salt Lake City, UT05-2025
High School Diploma -
Copper Hills High School
West Jordan, UT06-2022
Skills
- Basic patient care
- Vital signs measurement
- Adaptability across multiple hospital units
- Medical terminology
- Infection control and PPE compliance
- Collaborative teamwork skills
- Service-oriented customer relations
- De-escalating tense or difficult situations
- Endurance and physical fitness
- Communication proficiency
- Management of stress
Certification
- AHA BLS (Exp: Apr. 2027)
Timeline
Customer Service Cashier
Walmart
09.2021 - Current
Associate of Applied Science - Nursing
Salt Lake Community College
Associate of Science - Pre-nursing
Salt Lake Community College
High School Diploma -
Copper Hills High School