Rotana Oung
Gaithersburg,MD
Overview
20
20
years of professional experience
Work History
Cashier
B&B Beer And Wine
Gaithersburg, MD
05.2019 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Department Manager,
Nordstrom Rack
Gaithersburg, MD
10.2004 - 02.2019
- Evaluated employee performance fairly and accurately, rewarding hard work while addressing areas needing improvement.
- Established clear performance expectations for staff members which led to increased accountability.
- Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
Education
Bachelor Degree - Accounting And Business Management
National Institute of Management
Phnom Penh, Cambodia 01.2001
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
Timeline
Cashier
B&B Beer And Wine
05.2019 - Current
Department Manager,
Nordstrom Rack
10.2004 - 02.2019
Bachelor Degree - Accounting And Business Management
National Institute of Management