Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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Rowan Dowdall

Ventura,USA

Summary

Friendly, dependable, and highly adaptable professional with over 5 years of experience in customer-facing roles across hospitality, food service, and front-of-house operations. Known for providing thoughtful, attentive service in fast-paced environments while maintaining high standards of professionalism and care. Trained in Forbes 5-Star hospitality and skilled at anticipating guest needs, resolving issues calmly, and creating welcoming experiences. Brings strong communication and teamwork skills, with a natural ability to stay organized, upbeat, and focused under pressure. Quick to learn new systems, flexible with responsibilities, and always eager to support the team. Passionate about service, committed to doing the job well, and driven by a genuine desire to help people feel valued and seen.

Overview

6
6
years of professional experience

Work History

Valet Driver

BlueStar Premier Valet
Santa Barbara
01.2022 - 01.2024
  • I worked at BlueStar where my duties included greeting guests and clients and making conversation, driving guests' vehicles professionally and courteously, parking guests' cars, retrieving guests' cars, as well as managing your own parking lot, and directing people.

Server, Host, Food Runner

The Revere Room at The Rosewood Miramar
Santa Barbara
05.2023 - 09.2023
  • At The Revere Room, my responsibilities were pouring drinks for guests and serving food, all while using '5 Star Forbes' standard of professionalism (a part of our training from Forbes).
  • Keeping the store clean and tidy and keeping the restaurant in a five-star status which included keeping everything restocked making sure all tables were set and pristine, and every guest was accommodated.
  • I would also take wine and cocktail orders and help run food when it was busy

FOH (Front of House)

McConnell's Fine Ice Creams
Santa Barbara
01.2021 - 01.2023
  • I worked at my local ice cream store, McConnell's, which was a very fast-paced environment, where my duties mostly included serving customers, and helping customers as best I could.
  • It also entailed cleaning, making food products, keeping inventory around the store, and answering the phones.

Server, Host, Food Runner

Mesa Burger
Santa Barbara
02.2022 - 10.2022
  • At Mesa Burger my responsibilities were mainly taking orders from customers and customer service.
  • Some of my other tasks were generally keeping the store clean and tidy, attempting to meet all guests' needs and placing orders, making sure orders were correct before taking them to guests, as well as pouring drinks (beer and wine), helping prepare certain specialty food items, and bussing tables.

Photographer, Social Media Manager, Designer

Salt Boutique
Santa Barbara
01.2018 - 01.2021
  • I worked as a product photographer for Salt Boutique located on State Street as well as their social media manager, which included making & designing social videos and running their Instagram.

Education

Bachelor of Arts -

Berklee College of Music
Boston, MA (Online)
06-2026

Associate of Arts -

Santa Barbara City College
Santa Barbara, CA
01.2023

High School Diploma -

Santa Barbara Senior High School
Santa Barbara, CA
01.2022

Skills

  • Customer service and support
  • Problem solving
  • Graphic design
  • Social media management
  • Website development
  • Public speaking
  • Instrumentation expertise
  • Project management
  • Time management
  • Attention to detail
  • Effective communication skills
  • Valid driver's license
  • POS system operations
  • Content creation and marketing
  • Market research and analysis
  • Campaign development and management

Languages

English
Native/ Bilingual
Spanish
Professional

References

References available upon request.

Timeline

Server, Host, Food Runner

The Revere Room at The Rosewood Miramar
05.2023 - 09.2023

Server, Host, Food Runner

Mesa Burger
02.2022 - 10.2022

Valet Driver

BlueStar Premier Valet
01.2022 - 01.2024

FOH (Front of House)

McConnell's Fine Ice Creams
01.2021 - 01.2023

Photographer, Social Media Manager, Designer

Salt Boutique
01.2018 - 01.2021

Bachelor of Arts -

Berklee College of Music

Associate of Arts -

Santa Barbara City College

High School Diploma -

Santa Barbara Senior High School