Summary
Work History
Education
Skills
Languages
Timeline
Cashier
Rowan Metwalli

Rowan Metwalli

2080 West Street, Brooklyn,NY

Summary

Proven track record in enhancing customer satisfaction and streamlining transactions, demonstrated during tenure at Century 21. Excelled in cash handling and customer service, significantly improving transaction accuracy. Known for exceptional work ethic, patience, and empathy, fostering repeat business and maintaining high cleanliness standards. Skilled in POS systems, adept at managing high-pressure situations.

Work History

Cashier

Century 21
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Customer Service Cashier

Unlimited Biking
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.

Sales Associate

Cacao by Cipriani
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Education

Acting

Higher Institute of Theatrical Arts
Alexandria - Egypt
06.2024

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Cash Handling
  • Time management skills
  • Cleaning and sanitizing
  • POS Systems

Languages

English
Professional Working
Arabic
Native or Bilingual

Timeline

Cashier

Century 21

Customer Service Cashier

Unlimited Biking

Sales Associate

Cacao by Cipriani

Acting

Higher Institute of Theatrical Arts
Rowan Metwalli