Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rowan Rhiannon Kittrell

Des Moines

Summary

Dynamic and reliable Sales Associate at Stuff Etc. Quality Consignment, skilled in customer service and cash handling. Proven ability to enhance store appeal and foster customer loyalty through effective relationship-building and problem-solving. Recognized for maintaining professionalism in high-stress situations while ensuring a positive shopping experience.

Overview

1
1
year of professional experience

Work History

Sales Associate

Stuff Etc. Quality Consignment
05.2025 - Current
  • Enhanced store visual appeal by organizing racks and shelves to promote merchandise effectively.
  • Processed cash transactions while ensuring adherence to company policies and accuracy.
  • Cultivated customer relationships to drive repeat business and foster loyalty.
  • Managed returns, exchanges, and refunds in compliance with store policies.
  • Maintained professionalism during high-stress situations to resolve customer issues calmly.
  • Assisted customers in locating products and checking availability at other locations.
  • Created positive first impressions to welcome new and returning customers.
  • Rotated stock and restocked shelves to optimize product availability and store presentation.

Crew Member

McDonald's
02.2025 - 05.2025
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Trained new team members on procedures, customer service, and sales techniques.

Live-Out Nanny

N/A
10.2024 - 02.2025
  • Performed light housekeeping duties relevant to childcare areas ensuring cleanliness and safety standards were maintained consistently.
  • Resolved conflicts between siblings or peers by employing effective problem-solving techniques promoting harmonious relationships.
  • Cultivated strong relationships with parents, ensuring open communication regarding their child''s progress and needs.
  • Managed daily schedules for children, including meals, playtime, homework assistance, and bedtime routines.
  • Provided consistent discipline according to parental guidelines while respecting individual child''s needs.
  • Enhanced children''s emotional well-being by implementing age-appropriate activities and routines.

Education

George Washington Senior High-School
Cedar Rapids, IA
05.2024

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Problem-solving
  • Excellent people skills
  • Reliable and punctual
  • Cash handling
  • Flexible schedule

Timeline

Sales Associate

Stuff Etc. Quality Consignment
05.2025 - Current

Crew Member

McDonald's
02.2025 - 05.2025

Live-Out Nanny

N/A
10.2024 - 02.2025

George Washington Senior High-School

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