Rowdy Richards
St. George,UT
Summary
Responsible and ambitious, individual, seeking to explore new opportunities in the workforce. Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
4
4
years of professional experience
Work History
Fast Food Crew Member
Super Chix
05.2022 - Current
- Worked front counter, drive-thru and other areas.
- Collaborated with team members to complete orders.
- Monitored and replenished food and supplies stock at counter, in customer dining area and in food preparation area.
- Took orders, prepared meals, and collected payments.
- Worked well with teammates and accepted coaching from management team.
- Assisted other team members to achieve goals.
Smith's courtesy clerk
Smith's Marketplace
10.2019 - 05.2020
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Helped customers take merchandise out of store and loaded items into vehicles.
- Addressed customer needs for price checks and merchandise retrieval from upper shelves or stockroom.
- Addressed customer complaints in a friendly and helpful manner to restore satisfaction and loyalty.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Delivered prompt service to prioritize customer needs.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Responded proactively and positively to rapid change.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
Education
High School Diploma -
Pine View High School
Saint George, UT05.2023
Skills
- Cash Register Operation
- Constructive Feedback
- POS Transactions
- Customer Service
- Microsoft
- Excel
- Leadership
Timeline
Fast Food Crew Member
Super Chix
05.2022 - Current
Smith's courtesy clerk
Smith's Marketplace
10.2019 - 05.2020
High School Diploma -
Pine View High School
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