Rowen Hester

Sonya Bates - (530) 409-1722

• Provided excellent customer service to ensure satisfaction.
• Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
• Prepared drinks according to standard recipes.
• Monitored dining room for cleanliness and proper set-up at all times.
• Performed opening and closing duties such as setting up the dining area, restocking supplies.
• Took orders from customers accurately and in a timely manner.

Ivan Fortin (951) 538-6247

• Prepared construction sites, materials and tools for specific projects and loaded and unloaded equipment and products.
• Removed debris, garbage and hazardous materials from sites and assembled and broke down ladder equipment.
• Performed demolitions, installed remodeling products according to company standards and procedures and learned finishing work for installations and remodels.

• Greeted guests, explained valet procedures and answered questions to drive satisfaction and repeat business.
• Parked and retrieved guest vehicles quickly to avoid long wait times.
• Responded promptly to customer inquiries regarding directions, events, restaurants.
• Handled difficult situations calmly and professionally in order to maintain a positive relationship with guests.