Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Affiliations
Certification
Timeline
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R. Owen Smith

R. Owen Smith

Salt Lake,UT

Summary

Motivated professional with proven leadership capabilities and a strong initiative for tackling challenges. Skilled in problem-solving and adept at fostering positive relationships with team members and customers. Proficient in Microsoft programs with a quick learning ability. Experienced in training and managing teams to enhance customer service and operational success.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Dispatch Coordinator

Great Western Transport
09.2022 - Current
  • Completed CDL training while assisting main driver, gaining hands-on experience in inspections and safety protocols.
  • Transitioned to solo driver role, responsible for vehicle maintenance, load security, and trip logging on ELD.
  • Achieved promotion to delivery coordinator within three months, overseeing dispatch schedules for optimized delivery routes.
  • Managed communication with drivers to ensure punctual pickups and deliveries.
  • Analyzed shipment data to identify trends and recommend process enhancements.

Line Cook

Bout Time
SLC, UT
01.2022 - 06.2022
  • Maintained kitchen cleanliness to ensure compliance with health and safety regulations.
  • Operated kitchen equipment safely while following operational guidelines.
  • Monitored food quality during preparation for consistent taste and presentation.
  • Cooked meals promptly, assembling plates for service and preparing food for next day.
  • I left this position due to FMLA

Sales Rep.

AT&T
SLC, UT
04.2021 - 12.2021
  • Demonstrated strong understanding of sales tactics and marketing strategies to drive results.
  • Executed data entry tasks with precision, leveraging advanced computer skills.
  • Provided exceptional customer service while managing store operations independently.
  • Addressed inquiries from prospective customers about product features and services.
  • Conducted follow-ups with prospects to secure timely deal closures.
  • Analyzed competitors' products, pricing, and sales methods to inform strategy.

Lead Barista

Starbucks
11.2018 - 12.2021
  • Trained new staff on beverage preparation and customer service standards.
  • Served specialty drinks, ensuring exceptional attention to detail.
  • Maintained a clean workstation to uphold health and safety standards.
  • Resolved customer complaints through effective communication and problem-solving skills.
  • Collaborated with management on inventory management and supply orders.
  • Ensured quality control for all beverages and food items served.
  • Provided ongoing coaching and training for all hires.
  • Assisted Manager/Supervisor with additional duties as required.

Shop Hand

Mountain Cabinetry Inc
Heber , UT
02.2016 - 10.2018
  • Read plans to determine specifications for materials and products.
  • Utilized hand tools for cutting, trimming, shaping, and sanding materials.
  • Loaded trucks with finished products using white glove method for safe transport.
  • Delivered products to job site, ensuring timely arrival and quality assurance.
  • Assisted in applying conversion varnish, lacquer thinner, and various finishing techniques.
  • Assembled cabinetry components to align with project specifications.
  • Maintained cleanliness and organization of workshop to enhance productivity.
  • Inspected finished products to verify compliance with quality control standards.

Education

CDL class A -

Beehive Trucking Academy
West Valley, UT
10.2022

Phlebotomy certificate -

ccCNA UTAH
Midvale
10.2019

High School -

South Summit School District
01.2019

Skills

  • Dispatch scheduling
  • Data analysis
  • Load security
  • Vehicle maintenance
  • ELD compliance
  • Customer relationship management
  • Sales tactics
  • Training and development
  • Conflict resolution

Hobbies and Interests

Drawing, Hiking, Camping, Riding my motorcycle

Affiliations

  • Hiking
  • Camping
  • Fishing
  • Outdoors
  • tattoo artist
  • drawing

Certification

  • phlebotomy certificate
  • CDL

Timeline

Dispatch Coordinator

Great Western Transport
09.2022 - Current

Line Cook

Bout Time
01.2022 - 06.2022

Sales Rep.

AT&T
04.2021 - 12.2021

Lead Barista

Starbucks
11.2018 - 12.2021

Shop Hand

Mountain Cabinetry Inc
02.2016 - 10.2018

CDL class A -

Beehive Trucking Academy

Phlebotomy certificate -

ccCNA UTAH

High School -

South Summit School District

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