Rowyn Lily Pierce
Covington,OH
Summary
Compassionate and dependable individual seeking a Patient Care Technician position. Experienced in fast-paced service environments with strong communication, multitasking, and teamwork skills. Quick learner who adapts easily and is committed to providing attentive, respectful care and support to patients and healthcare teams.
Overview
2
2
Languages
1
1
Certification
2
2
years of professional experience
Work History
Barista
Boston Stoker Coffee Co.
Ohio
11.2025 - Current
- Provided exceptional customer service in fast-paced, high-demand environment
- Prepared beverages accurately while managing multiple orders and meeting time-sensitive demands
- Communicate effectively with team members to ensure efficient operations
- Processed transactions and addressed customer needs with professionalism and patience
Hostess
Boscoe’s Place
Covington, Ohio
08.2024 - 11.2025
- Greeted and assisted guests to foster welcoming atmosphere and enhance guest experience
- Managed seating and coordinated with staff to ensure seamless service flow
- Responded quickly to customer needs and resolved concerns to maintain guest satisfaction
- Supported team members with various tasks to ensure efficient service
Hostess
Buffalo Jack's
Covington, OH
05.2024 - 08.2024
- Greeted and seated guests promptly, ensuring a welcoming atmosphere.
- Managed reservation system efficiently, optimizing table turnover and guest flow.
- Coordinated with kitchen staff to ensure timely service and customer satisfaction.
- Assisted in training new host staff on procedures and customer service standards.
- Monitored dining area for guest needs, resolving any issues quickly and effectively.
- Maintained cleanliness and organization of waiting areas to enhance guest experience.
Education
Homeschooling
Covington, OH05-2027
CNA Certification - CNA Certification
Ohio Medical Career College
Dayton, OH08-2026
Skills
- Interpersonal communication
- Calm under pressure
- Task management
- Point of sale operations
- Team collaboration and support
- Adaptability and quick learning
- Compassionate and patient-focused mindset
Certification
- CNA Training - August 2026
Languages
Spanish
Professional Working
English
Native or Bilingual
Timeline
Barista
Boston Stoker Coffee Co.
11.2025 - Current
Hostess
Boscoe’s Place
08.2024 - 11.2025
Hostess
Buffalo Jack's
05.2024 - 08.2024
Homeschooling
CNA Certification - CNA Certification
Ohio Medical Career College
Additional Information
- Reliable and punctual with a strong work ethic
- Willing to learn medical skills and follow healthcare protocols