Roxana Coreas
Houston
Summary
Certified Medical Assistant with 2+ years of fast-paced OB-GYN clinical experience, skilled in EMR/ EHR management, care planning, and managing high-volume calls of patients. Experienced in telehealth, conducting video calls to address patient questions and concerns, and preparing them for provider visits. Experienced in developing and implementing individualized care plans for high-risk patients, following up on patient progress, providing education, and identifying barriers to care. Passionate about supporting patients and improving outcomes through remote care coordination. Highly adaptable, detail-oriented, and committed to delivering efficient, patient-focused support.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Certified Registered Medical Assistant
Legacy Community Health
01.2024 - Current
- High-Volume Patient Calls: Efficiently manage large volumes of in-clinic patient calls, ensuring prompt responses and effective communication.
- Virtual Check-Ins: Conduct telehealth appointments and virtual consultations, providing remote care and support.
- Electronic Charting: Maintain accurate and organized electronic health records, seamlessly integrating both in-clinic and remote interactions. EHR/EMR
- Patient Education: Provide thorough education to patients both in-person and virtually, ensuring they understand their care plans and treatments.
- Care Coordination: Collaborate with healthcare providers to coordinate patient care, both within the clinic and remotely.
- Remote Prescription Management: Handle prescription refills and medication inquiries through virtual channels, ensuring continuity of care.
- Team Collaboration: Participate in virtual team meetings and contribute to remote care strategies.
- Scheduling and Appointments: Manage patient appointments and schedules, balancing in-clinic visits with virtual consultations.
- Patient Follow-Ups: Conduct follow-up calls and virtual check-ins to monitor patient progress and address concerns.
- Patient Support: Offer compassionate support to patients, addressing their needs both in-person and virtually.
- Technology Utilization: Utilize telehealth platforms and digital tools to enhance patient care remotely.
- Compliance and Privacy: Ensure HIPAA compliance and patient confidentiality across both in-clinic and virtual interactions.
Teacher Assistant
Silverline Montessori School
04.2021 - 07.2022
- Enhanced children's learning by facilitating engaging classroom activities.
- Ensured children's safety and well-being during all classroom activities.
- Developed age-appropriate lesson plans using provided curriculum materials.
- Supported children's holistic growth in social, emotional, and cognitive areas.
- Assisted teachers by preparing and organizing instructional materials efficiently.
- Maintained clean and organized classroom and play areas for optimal learning.
Cashier
Burlington
11.2018 - 08.2020
- Resolved customer complaints by providing timely solutions and ensuring follow-up.
- Adhered to communication protocols, maintaining compliance with company policies.
- Updated customer accounts, ensuring accuracy and addressing any discrepancies.
- Conducted research to find solutions for customer inquiries as needed.
- Utilized proper tools to deliver precise and complete information to customers.
- Maintained store appearance by organizing and restocking displays and merchandise.
Education
Medical Assistant -
The College of Health Care Professions
Houston09.2022
High School Diploma - undefined
Harmony School of Ingenuity
Houston05.2020
Skills
- EMR/EHR Management
- Telehealth Communication
- Time Management
- High Volume Patient Communication
- Care Planning and Coordination
- Patient Education
- HIPAA Compliance
- Customer Service/ Team Work
- Fast-Paced Environment
- Vital signs and Monitoring
- Phlebotomy and Injection
Certification
CPR/AED, 01/2025-01/2027, Houston, TX
Languages
English: Full Professional
Spanish: Full Professional
Timeline
Certified Registered Medical Assistant
Legacy Community Health
01.2024 - Current
Teacher Assistant
Silverline Montessori School
04.2021 - 07.2022
Cashier
Burlington
11.2018 - 08.2020
High School Diploma - undefined
Harmony School of Ingenuity
Medical Assistant -
The College of Health Care Professions