Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Roxana Nunez

North Salt Lake,UT

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

5
5
years of professional experience

Work History

Technical Support Agent

Harvest Right
07.2022 - Current
  • Managed high call volume efficiently, addressing customer concerns promptly and professionally.
  • Analyzed issues to identify troubleshooting methods needed for quick remediation.
  • Proven ability to learn quickly and adapt to new situations.
  • Developed strong communication and organizational skills through working on group projects.
  • Passionate about learning and committed to continual improvement.

Cashier

Rancheritos
08.2019 - 07.2022
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Performed cash, card and check transactions to complete customer purchases.
  • Monitored customer orders to confirm accuracy in preparation and delivery.
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.

Education

High School Diploma -

Woods Cross High School
Woods Cross, UT
06.2022

Skills

  • Ticket management
  • Organizational Skills
  • Problem-Solving
  • Technical Support
  • Customer Service

Languages

Spanish
Native or Bilingual

Timeline

Technical Support Agent

Harvest Right
07.2022 - Current

Cashier

Rancheritos
08.2019 - 07.2022

High School Diploma -

Woods Cross High School

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Roxana Nunez