Roxanna Flores Caballero
Houston,TX
Summary
Goal-oriented individual versed in greeting high-volume customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
6
6
years of professional experience
Work History
Cake Decorator
Whole Foods Market Inc
05.2023 - Current
- Enhanced customer satisfaction by designing and executing visually appealing customized cake orders.
- Improved bakery sales by creating innovative cake designs for holidays and special events.
- Collaborated with the baking team to ensure seamless production of cakes, resulting in increased efficiency.
- Developed a loyal clientele through exceptional customer service and high-quality cake decorations.
- Mentored new employees on cake decorating techniques, fostering a positive work environment and promoting skill development.
Cake Decorator
H-E-B Bakery
11.2020 - 05.2023
- Collaborated with the baking team to ensure seamless production of cakes, resulting in increased efficiency.
- Developed a loyal clientele through exceptional customer service and high-quality cake decorations.
- Mentored new employees on cake decorating techniques, fostering a positive work environment and promoting skill development.
- Achieved consistent results in producing intricate designs under tight deadlines, showcasing strong time management skills.
- Assisted customers with selecting suitable cake designs based on their preferences, demonstrating excellent listening skills and attention to detail.
- Achieved high levels of precision while working with delicate materials such as sugar flowers or edible images.
- Adapted quickly to new tools or technology used in cake decoration processes, staying current with industry advancements and trends.
Sales Associate
Once Upon A Child
06.2018 - 08.2019
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Education
Associate of Science - Biological Engineering
Lone Star College System
Houston, TX06.2025
Skills
- Product Sales
- Promotional Support
- Payment Processing
- Sales Development
- Order Processing
- Inventory Control
- Cash Register Operation
- Problem-Solving
- Customer Service
- Excellent People Skills
- Outgoing Personality
Languages
Spanish
Native or Bilingual
Timeline
Cake Decorator
Whole Foods Market Inc
05.2023 - Current
Cake Decorator
H-E-B Bakery
11.2020 - 05.2023
Sales Associate
Once Upon A Child
06.2018 - 08.2019
Associate of Science - Biological Engineering
Lone Star College System
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