Roxanne Brenner
Murrells Inlet,SC
Summary
Dynamic Key Account Coordinator with a proven track record at Wholesale Boutique, excelling in account development and customer rapport. Expert in managing high-value accounts and ensuring 100% accuracy in order processing. Strong analytical problem solver with exceptional attention to detail, driving successful outcomes through effective relationship building and conflict resolution.
Overview
20
20
years of professional experience
Work History
Key Account Coordinator
Wholesale Boutique
Myrtle Beach, SC
11.2018 - Current
- Improved account management by keeping customers aware of changes in ship dates, pricing, inventory levels
- Maintained high-value accounts through effective customer service
- Managed and processed orders for over 20 Key Accounts
- Directed other departments to maintain 100% accuracy on order processing, shipping and delivery
Receptionist
England Run Veterinary Clinic
Fredericksburg, VA
05.2011 - 11.2015
- Managed multiple tasks and met time-sensitive deadlines
- Educated clients on animal care
- Confirmed appointments, communicated with clients and updated client records
- Scheduled and confirmed appointments
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
Receptionist
Murrells Inlet Veterinary Hospital
Murrells Inlet, SC
09.2005 - 10.2010
- Managed multiple tasks and met time-sensitive deadlines
- Educated clients on animal care
- Confirmed appointments, communicated with clients and updated client records
- Scheduled and confirmed appointments
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
Education
No Degree - Photography
Northern Virginia Community College
Woodbridge, VA01-2002
High School Diploma -
Brooke Point High School
Stafford, VA06.2001
Skills
- Customer rapport
- Analytical problem solver
- Account development
- Territory Management
- Attention to detail
- Relationship building
- Conflict resolution
Affiliations
I spend all my free time with my daughter. I enjoy photography, beach visits and collecting new plants. I love being outside for activity or for relaxing and calming down.
Timeline
Key Account Coordinator
Wholesale Boutique
11.2018 - Current
Receptionist
England Run Veterinary Clinic
05.2011 - 11.2015
Receptionist
Murrells Inlet Veterinary Hospital
09.2005 - 10.2010
No Degree - Photography
Northern Virginia Community College
High School Diploma -
Brooke Point High School