Roxanne Carlo

• Generated leads by participating in industry events and building a loyal realtor base.
• Worked closely with internal team members such as online Sales team to help drive internet leads, mortgage officers, title agents, construction project managers for a seamless move-in experience.
• Collaborated with marketing team to plan traffic generating activities and attract high-quality leads.
• Developed strong relationships with potential buyers through excellent communication and customer service skills.
• Handled objections from potential buyers effectively addressing concerns related to pricing location or design features enhancing chances of a successful sale.
• Delivered engaging presentations to showcase home features and benefits, resulting in higher conversion rates.

• Convert customers to happy homeowner's by assessing customer needs and positively influencing buyer's decision- making process. Communicate company values and brand, while keeping an eye on sales goals.

• Conduct interviews for all prospects for current & future home sales. conduct model tours and demonstrate features and benefits as it relates to customers' needs and desires.

• Follow up with prospects to ensure customer satisfaction, and service.

• Select and personalize design options and configure homes with potential home buyers.

• Generate leads from customer referrals and core realtor group.

• Prepare required paperwork for each home sale.

• Explain mortgage products, payments, and benefits of Pulte Mortgage.

• Effectively manager CRM and backlog.

• Keep buyers updated as to construction progress and completion dates and remain actively involved in the sales process through closing.

Primary responsibilities as the community sales manager were to market, advertise, generate traffic, and convert leads into new home buyers. Daily activities and focus included, showcasing Vitale Homes to prospective buyers, cultivate relationships with home buyers, realtor partners, lenders, and trades.

Additional duties:

• Communicated with realtors, buyers, escrow companies, lenders and inspectors to ensure all terms and conditions of purchase agreements are met before closing.

• Worked closely with the construction team to track and monitor the construction schedule and communicate with home buyers, regarding on going progress.

• Drafted and designed marketing campaigns and materials to promote brand awareness.

• Provided home buyers with a streamlined, easy and satisfying home buying experience.

Created an educational, enjoyable learning environment for dozens of students each year. Developed curriculum for students to increase interest in learning a foreign language.

• Created lesson plans to promote maximum student learning and enrichment.

• Helped children to master core subjects.

• Taught life skills with a focus on time management, project management, collaborative learning, leadership, critical and independent thinking.

As Sales Leader/Manager on Duty (MOD), the primary responsibility was to drive sales to meet daily/weekly/monthly goals. The sales shift utilized team selling strategies to effectively execute corporate Selling Standards and tasks, which consistently resulted in meeting or exceeding Key Performance Indicator (KPI) goals. Exhibited teamwork, sales skills, and exceptional customer services to foster the stores success with a positive management style and attention to detail.

The Relief Agent generally fills in for the on-site sales agent when called upon. Primary responsibility was to close sales and complete the home buying transactions when the agent was not available. Interviewed clients, promoted sales through selling standards, performed open houses, completed necessary followed up with prospects before and after the sale, set up closings, prepared documents, collaborated with construction team, mortgage, design studio and title company to ensure homes were started and delivered in a timely manner.

Greeted established and prospective clients as well as performed day-to-day administrative duties. Assisted VP of Sales and Marketing with files and Homeowner issues.