Roxanne Columbia
Carmel,NY
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Teller
Putnam County National Bank
Carmel, NY
11.2023 - Current
- Received and processed customer transactions, including deposits, withdrawals, loan payments, and other banking services.
- Verified customers' identification to ensure compliance with laws and regulations.
- Balanced cash drawers daily.
- Provided exceptional customer service while accurately processing routine transactions.
Paraprofessional
Central Bucks School District
Doylestown, NY
08.2024 - 11.2024
- Assisted teachers with planning and preparing lessons for students.
- Provided guidance to students in the classroom setting.
- Created and maintained positive relationships with students, parents, and colleagues.
- Supervised small groups of students during instruction time.
Customer Service Representative
Home Depot Online Contact Center
Ogden, UT
04.2022 - 11.2023
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Gathered customer feedback through surveys and used the data to improve customer service.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
Elim Fellowship
Executive Secretary
Lima, NY
12.2020 - 02.2021
- Coordinated and managed all aspects of the fellowship program, including recruitment, selection, orientation, and training.
- Developed and implemented strategies to promote the fellowship program to potential applicants.
- Organized and facilitated meetings with fellows, mentors, and other stakeholders in order to ensure successful outcomes for the fellowship program.
- Monitored theprogress of fellows throughout the duration of their fellowship period.
- Created reports on activities related to the fellowship program and presented them at regular intervals.
- Provided guidance, support, and mentorship to fellows as they navigated their respective programs.
- Assisted in developing materials related to the fellowship program such as informational brochures and handbooks.
- Planned events such as workshops, seminars, andnetworking sessions, for fellows during their tenure in the program.
Education
Certificate - Visual Design
Full Sail University
Winter Park, FL05-2022
Certificate - Missions
Elim Bible Institute And College
Lima, NY05-2018
Associate of Applied Science - Fashion Merchandising
Genesee Community College
Batavia, NY08-2013
Skills
- Cash Handling
- Drawer balancing
- Math aptitude
- Friendly
- Reliable
- Customer Relationship Building
- Strong Work Ethic
Timeline
Paraprofessional
Central Bucks School District
08.2024 - 11.2024
Teller
Putnam County National Bank
11.2023 - Current
Customer Service Representative
Home Depot Online Contact Center
04.2022 - 11.2023
Elim Fellowship
Executive Secretary
12.2020 - 02.2021
Certificate - Visual Design
Full Sail University
Certificate - Missions
Elim Bible Institute And College
Associate of Applied Science - Fashion Merchandising
Genesee Community College
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