Roxanne Corey
Malone,NY
Summary
Highly motivated and eager learner seeking a targeted case manager position to leverage strong interpersonal and problem-solving skills in supporting client well-being. Possesses a passion for advocacy and social justice, and thrives in collaborative environments.
Overview
9
9
years of professional experience
Work History
Sales Associate
Stewarts
Malone, NY
08.2015 - Current
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Listened to customer needs and desires to identify and recommend optimal products.
- Maintain accurate inventory records through meticulous cycle counting and data entry.
Education
High School Diploma -
Malone Highschool
Malone, NY06.2010
Skills
- Active listening skills to understand client needs and concerns
- Documentation and record-keeping skills to maintain accurate data
- Ability to prioritize tasks, manage time effectively, and work independently
- Customer Service
- Teamwork and Collaboration
- Problem-solving skills
- Multi-tasking strength
- Excellent people skills
- Goal-Oriented
- Outgoing Personality
- Conflict Resolution
- Positive Customer Engagement
- Decision-Making
Timeline
Sales Associate
Stewarts
08.2015 - Current
High School Diploma -
Malone Highschool