Summary
Overview
Work History
Education
Skills
Timeline
Generic

Roxanne Crawford

Horton

Summary

Compassionate and detail-oriented Medical Assistant with experience in electronic health records management and direct patient care. Adept at coordinating patient schedules and ensuring compliance with HIPAA regulations, contributing to positive patient experiences and improved healthcare outcomes.

Overview

34
34
years of professional experience

Work History

Medical Assistant

Chelsea Orthopedic Specialist
Chelsea, MI
04.2025 - Current
  • Assisted in patient examinations by preparing examination rooms and ensuring necessary equipment was available.
  • Recorded patient histories and vital signs accurately in electronic health records system.
  • Coordinated with front office staff to manage patient scheduling and ensure timely appointments.
  • Educated patients on medication usage and health management practices.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
  • Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
  • applied walking boot, ankle braces, posterior and 3 way splints.
  • removed sutures.



Medical Assistant

Eisenhower Center
Ann Arbor, MI
12.2020 - 03.2025
  • Maintained inventory of medical supplies, ensuring optimal stock levels for clinic operations.
  • Performed routine laboratory tests and processed specimens for further analysis as needed.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Built strong relationships with patients through effective communication skills that foster trust in the facilities commitment to quality.
  • Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
  • transportation to and from appointments
  • dispensed medication per direction of doctor orders
  • place medication refills

Medical Assistant

Sequel Youth Services
Albion Michigan
08.2013 - 07.2020
  • Recorded patient histories and vital signs accurately in electronic health records system.
  • Supported physicians by documenting procedures and updating treatment plans as directed.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
  • Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
  • Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
  • Increased efficiency in office by implementing digital filing system for patient records.
  • Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.

Kitchen Staff Member

Stockbridge School District
Stockbridge, MI
08.2008 - 06.2015
  • Maintained cleanliness and organization of kitchen equipment and work areas.
  • Prepared ingredients and assisted with meal plating for efficient service.
  • Collaborated with team members to ensure timely meal delivery during peak hours.
  • Operated kitchen appliances and tools, ensuring adherence to safety protocols.
  • Coordinated daily prep schedules to enhance workflow efficiency in kitchen operations.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Contributed to positive workplace culture through strong teamwork, open communication, and a commitment to excellence.
  • Followed proper handling and sanitation procedures to comply with food safety standards and protocols.

EMT Basic

Stockbridge EMS
Stockbridge, MI
04.2009 - 05.2015
  • Provided emergency medical care to patients in pre-hospital settings.
  • Collaborated with healthcare professionals to ensure continuity of patient care.
  • Conducted patient assessments and triaged medical conditions effectively.
  • Ensured compliance with local, state, and federal regulations in emergency services.
  • Communicated effectively with dispatchers, relaying vital information about patient conditions and incident locations for timely responses.
  • Assisted paramedics in advanced procedures, contributing to successful treatment outcomes for patients.
  • Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
  • Monitored vital signs continuously throughout transports, identifying subtle changes that could indicate a worsening condition or potential complications requiring intervention by more qualified medical personnel.
  • Documented accurate patient care reports, maintaining comprehensive records for future reference by healthcare professionals.
  • Assisted with equipment inventory checks and restocking supplies as needed, guaranteeing that all necessary tools were readily available for efficient response times.

Kitchen Staff Member

Romulus Central School District
Romulus, MI
08.2000 - 12.2003

Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.

  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Sanitized dining ware and kitchen equipment according to health code standards.
  • Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
  • Collaborated with team members to ensure seamless coordination during peak service hours.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Washed, peeled and cut fruits and vegetables by hand and machine and assembled and mixed salad ingredients, gelatin molds and fruit crisps.

Shipping and Recieving Clerk

DP Brown of Detroit
Westland, MI
06.1997 - 06.2000
  • Coordinated inbound and outbound shipments to ensure timely delivery.
  • Inspected received goods for quality and accuracy against purchase orders.
  • Operated forklifts and pallet jacks to move materials efficiently within warehouse.
  • Trained new staff on safety protocols and shipping procedures to enhance team performance.
  • Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
  • Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
  • delivered shipments to locations as needed

Heavy Construction Equipment Operator

US Army Reserve
Toledo, OH
12.1991 - 05.1999
  • Operated heavy machinery, including excavators and bulldozers, to complete various construction tasks.
  • Conducted routine maintenance checks on equipment to ensure optimal performance and safety compliance.
  • Collaborated with project managers to assess site conditions and determine equipment needs for projects.

Shipping Clerk

Industrial Belting and Supply
Wixom, MI
03.1995 - 06.1997
  • Coordinated shipping schedules to ensure timely delivery of products.
  • Maintained organized shipping area, optimizing space for efficiency.
  • Operated packing machinery, ensuring efficient and accurate packaging of products for shipment.
  • Sealed, packed, labeled and affixed postage on packages to prepare materials for shipping, utilizing postage meters, and sealing tools.
  • Handled fragile items with care, ensuring proper packaging techniques were employed for damage prevention during transit.
  • Managed stock levels efficiently, conducting routine audits to prevent overstocking or shortage situations.
  • Reduced shipping errors by conducting thorough quality checks for all outgoing packages.
  • Operated forklift and hand truck to transport shipments from shipping and receiving platform to storage and work areas.

Education

High School Diploma -

Churchill High Shool
Livonia, MI

Certificate - Medical Assistant

Premier Medical Academy
Jackson, MI
02-2015

Certificate - EMT Basic

Stockbridge EMS Academy
Stockbridge, MI
04-2009

No Degree - Heavy Construction Equipment Operator

Army Heavy Construction Equipment Operator
Fort Leonard Wood, MO
11-1991

Skills

  • HIPAA compliance
  • Patient scheduling
  • Medical terminology knowledge
  • Vital sign monitoring
  • EMR / EHR
  • Direct patient care
  • Data entry
  • Phlebotomy
  • Reliable team player
  • Procedure assistance
  • Electronic medical records
  • Compassionate
  • CPR
  • Immunization administration
  • Specimens collection and processing
  • Maintaining confidentiality
  • Appointment setting
  • Compassionate caregiver
  • Medical records management
  • First aid
  • Medical supply inventory
  • Simple dressings
  • Inventory management

Timeline

Medical Assistant

Chelsea Orthopedic Specialist
04.2025 - Current

Medical Assistant

Eisenhower Center
12.2020 - 03.2025

Medical Assistant

Sequel Youth Services
08.2013 - 07.2020

EMT Basic

Stockbridge EMS
04.2009 - 05.2015

Kitchen Staff Member

Stockbridge School District
08.2008 - 06.2015

Kitchen Staff Member

Romulus Central School District
08.2000 - 12.2003

Shipping and Recieving Clerk

DP Brown of Detroit
06.1997 - 06.2000

Shipping Clerk

Industrial Belting and Supply
03.1995 - 06.1997

Heavy Construction Equipment Operator

US Army Reserve
12.1991 - 05.1999

High School Diploma -

Churchill High Shool

Certificate - Medical Assistant

Premier Medical Academy

Certificate - EMT Basic

Stockbridge EMS Academy

No Degree - Heavy Construction Equipment Operator

Army Heavy Construction Equipment Operator