Roxanne Figueroa

Achieved outstanding results in two COA accreditations for the SAC programme in 2018 and 2025 by expediting processes and exceeding quality benchmarks.

• Sustained compliance with Army and Air Force regulations through rigorous oversight and audits.
• Monitored APF and NAF budgetary processes, ensuring adherence to AF financial regulations.
• Coordinated APF and NAF budgets for CYP programs to support operational needs effectively.
• Recruited, hired, and supervised staff, including cooks, CYPAs, and assistant directors, to enhance programme efficiency.
• Established active parental involvement programs to encourage participation in CYS, and CYP activities.
• Negotiated with vendors to secure cost-effective contracts, resulting in significant budget savings.
• Conducted thorough employee evaluations to identify areas for growth and development, leading to more skilled workforce.
• Managed end‑to‑end logistics for SAC and youth program field trips, overseeing scheduling, transportation, staffing, budgeting, and vendor coordination for summer, spring, and winter break camps.
• Fostered strong community relationships to improve service quality and engagement planning parent advisory meetings.
• Facilitated effective parent communication through surveys, feedback systems, and other methods.
• Collaborated with the Inclusion Action Team and Air Force leadership to ensure accommodations for children with special needs, strengthening support for military families.
• Boosted team morale and performance, organizing regular training sessions and motivational meetings.

• Developed annual CYS program training plans, aligning objectives with staff needs and regulations.
• Executed foundation, annual, and ongoing training using diverse instructional methods.
• Administered classroom and on-the-job learning to meet training requirements.
• Implemented curriculum and assessment practices that enhanced quality in line with NAEYC standards.
• Achieved an outstanding rating for the 2023 NAEYC accreditation, surpassing quality benchmarks.
• Designed curriculum frameworks that supported the social, emotional, physical, and cognitive development of children and young people.
• Strong ability to adapt programming to meet unique needs, ensuring accessibility, and positive outcomes for all children and young people.
• Collaborated with the Military Inclusion Action Team (MIAT) in the Army to support and accommodate children with special needs, ensuring individualized care and inclusion within Child and Youth Services (CYS) program.

• Analyzed monthly MIS reports to monitor program enrollments, attendance metrics and financial management.
• Oversaw the monthly validation of program data input into IRO system tracking space management and funding.
• Guaranteed adherence to Army Regulations for accurate metric reporting.
• Evaluated child behavior using observation tools to determine specific needs.
• Developed customized Behavior Support Plans and accommodation documentation.
• Supported the administration of the USDA nutrition and food programme through effective tracking and monitoring for fund reimbursement.
• Conducted and tracked the mcc.com waiting list, and offered priority waiting list placements to meet enrollment requirements based on the 608-10 Army regulations.