Roxanne Ocana
505 SE 18th CT, Ft. Lauderdale,FL
Summary
Results-oriented and enthusiastic hospitality professional with a demonstrated history of delivering outstanding client service in high-volume settings while surpassing sales targets. Well-versed in a diverse array of beverages, including beers, liquors, wine, and cocktails. Known for reliability, adaptability, and effective teamwork. A dedicated learner and keen on making significant contributions to your team's achievements.
Overview
2
2
years of professional experience
Work History
Documentation Specialist
All Florida Yacht Sales
Palmetto Bay, FL
10.2023 - Current
- Managing and organizing transaction documents, ensuring compliance with legal and regulatory requirements, and coordinating communication between all parties involved. This role plays a crucial part in streamlining the documentation process, fostering a smooth and efficient closing, and ultimately contributing to successful real estate transactions.
Bartender
No Man's Land Sports
Fort Lauderdale, FL
08.2023 - 10.2023
- Developed effective relationships with customers through friendly communication.
- Communicated effectively with other departments within the organization.
- Collaborated with team members to ensure excellent service standards are met.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Assisted in setting up the bar for service shift.
Server
Moxies
03.2023 - 07.2023
- Managed server responsibilities while handling side-duty tasks efficiently.
- Thrived in a fast-paced environment with a positive and enthusiastic attitude providing top-notch service following prescribed steps
Bartender
Twin Peaks
09.2021 - 11.2021
- Demonstrated exceptional performance, earning a promotion to the bar within 5 months
- Participated in work events and achieved 100% attendance
- Recognized as the most positive team member.
Education
Associate Degree in Business Administration - Business Administration
Broward College
Davie, FL04.2024
South Broward High School
05.2020
Skills
- Multilingual in English and Spanish
- Strong Work Ethic
- Flexible Schedule
- Client Relations
- Dependable and Reliable
- Quickly masters new skills
- Suggestive Selling
- Anticipating Guest Needs
- Safe Serving Knowledge
- Cash Register Operation
- Engaging Personality
Languages
English
Native/ Bilingual
Spanish
Professional
Timeline
Documentation Specialist
All Florida Yacht Sales
10.2023 - Current
Bartender
No Man's Land Sports
08.2023 - 10.2023
Server
Moxies
03.2023 - 07.2023
Bartender
Twin Peaks
09.2021 - 11.2021
Associate Degree in Business Administration - Business Administration
Broward College
South Broward High School
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