Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
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Roxeann Arredondo

Henderson,NV

Summary

Organized legal team member versed in legal practices and procedures relevant to Civil law. Skilled at keeping documentation and records updated, cases organized and calendars accurate. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

29
29
years of professional experience
1
1
Certification

Work History

Investigative Assistant

Strategic Investigative Services
Las Vegas, NV
11.2019 - Current
  • Assisted in the preparation of investigative reports and summaries for review by supervisors.
  • Organized evidence obtained from crime scenes or other sources into appropriate categories for further analysis.
  • Proofread drafts of legal documents for accuracy in grammar and punctuation.
  • Scanned physical documents into electronic format for storage in a secure database system.
  • Filed clients' legal documents in relevant courts for processing.
  • Participated in client interviews, observed questioning process and documented information.
  • Drafted legal complaints, summonses and interrogatories.
  • Redacted confidential information from legal documents on case-by-case basis.
  • Contacted witnesses and scheduled interviews and evaluations.
  • Organized exhibits for trial proceedings.
  • Researched case law, statutes, regulations and other legal authorities to support assigned tasks.

Cosmotologist

Roxy's Hair Creations
Henderson, NV
09.2017 - Current
  • Created marketing strategies to increase clientele and expand the business.
  • Developed service packages for customers seeking a variety of treatments.
  • Provided excellent customer service to ensure repeat business from satisfied clients.
  • Ensured that all safety protocols were followed in the salon at all times.
  • Inspected workstations regularly to ensure they are clean and organized.
  • Resolved customer complaints quickly and efficiently while maintaining professionalism.
  • Analyzed financial reports on a monthly basis to identify areas of improvement in the business.
  • Implemented quality control measures throughout the salon to maintain high standards of service delivery.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Implemented successful business strategies to increase revenue and target new markets.
  • Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.

Utilization Review Coordinator

Atrium Health Stanly
Albemarle, NC
04.2008 - 08.2009
  • Conducted utilization review activities including concurrent reviews, retrospective reviews, and discharge planning.
  • Analyzed medical records to ensure compliance with regulatory requirements.
  • Maintained accurate data entry into a computerized system related to UR activities.
  • Identified opportunities for improvement regarding cost containment efforts within the organization.
  • Developed case management plans for high-risk patients requiring ongoing monitoring.
  • Analyzed data from surveys conducted by the organization to identify areas of improvement.

Registered Nurse

FirstHealth
Rockingham, NC
06.1995 - 07.2008
  • Utilized critical thinking skills to assess clinical situations quickly and accurately.
  • Trained and mentored new RNs on best practices, hospital policies and standards of care.
  • Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
  • Achieved departmental goals and objectives by instituting new processes and standards for in-patient care.
  • Maintained updated knowledge through continuing education and advanced training.
  • Displayed strong telephone etiquette, effectively handling difficult calls.

Education

Paralegal Certificate -

Western Nevada College
Carson City, NV
09-2024

Cosmetologist -

Paul Mitchell The School Las Vegas
Las Vegas, NV
06-2017

Associate of Science - Nursing

Richmond Community College
Hamlet, NC
06-2002

Some College (No Degree) - Legal Studies Courses

Perdue Global
Lafayette, IN

Skills

  • Research proficiency
  • Research and due diligence
  • Video Editing
  • Fact-checking
  • Time Management
  • Organizational Skills
  • Adobe Creative Suite
  • Critical Thinking
  • Task Prioritization
  • Court Filing
  • Document Scanning
  • Client Communication
  • Microsoft Office
  • Member of the National Association of Legal Assistants
  • Client service and support
  • Legal Terminology
  • Confidentiality
  • Analytical Thinking

Certification

  • Registered Nurse - North Carolina 2002-2013
  • Cosmetology - Nevada 2017 - Present

References

References available upon request.

Timeline

Investigative Assistant

Strategic Investigative Services
11.2019 - Current

Cosmotologist

Roxy's Hair Creations
09.2017 - Current

Utilization Review Coordinator

Atrium Health Stanly
04.2008 - 08.2009

Registered Nurse

FirstHealth
06.1995 - 07.2008

Paralegal Certificate -

Western Nevada College

Cosmetologist -

Paul Mitchell The School Las Vegas

Associate of Science - Nursing

Richmond Community College

Some College (No Degree) - Legal Studies Courses

Perdue Global

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Roxeann Arredondo