ROXIE A PINEDA
Lexington,NC
Summary
Organized, Considerate administrative assistant with over 6 years' experience in performing a variety of administrative duties within the Human Resources Department. Motivating and positive with excellent laborer service, multitasking and communication skills.
Overview
9
9
years of professional experience
Work History
Bakery/Catering Manager
Midtown Cafe & Dessertery
Winston-Salem, NC
10.2021 - Current
- Coordinated logistics for multiple events simultaneously, maintaining seamless operations and timely execution.
- Prepping everything needed for the day of.
- Delivering and Set up caters for the clients events.
- Making invoices.
- Successfully managed a diverse range of events including weddings, corporate functions, and special occasions, consistently exceeding client.
- Taking cake orders, such as specialty orders; Happy Birthday Cakes, etc.
- Answer phone calls, Take outs, Cutting Cakes.
- Taking reservations, planning ahead.
Hostess
Midtown Cafe & Dessertery
Winston-Salem, NC
10.2021 - Current
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
- Answered customer questions about hours, seating, and menu information.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Reduced wait times for guests by effectively coordinating with other team members during peak hours.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
- Took initial drink orders and relayed information to wait or bar staff.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
- Completed daily side work and opening and closing duties without fail.
HR Administrator Assistant/19 Specialist
United Furniture Industries Inc.
09.2015 - 09.2021
- Conducting interviews with HR manager and department supervisors
- Coordinating drug screening
- Updating applicant tracking system, assisting with new hire orientation
- Ensured completion of new hire paperwork (19's, 401k, Direct Deposit, Tax forms, etc..) maintain staff personnel files
- Assisted employees with benefit enrollment
- Initiated FMLA paperwork for employees and filed Workers Compensation
- Daily inputting production schedules in excel and AS400
- Printing production labels for upholstering line
- Coordinating weekly safety meeting with production managers
Education
High School Diploma -
Eastern Randolph High School
Ramseur, NC01.2014
Skills
- Microsoft Office
- Adobe
- AS400
- Kronos
- Commercial Label Printer
- HR Sensitive Information Handling
- Bi-Lingual (English and Spanish)
- Toast
Timeline
Bakery/Catering Manager
Midtown Cafe & Dessertery
10.2021 - Current
Hostess
Midtown Cafe & Dessertery
10.2021 - Current
HR Administrator Assistant/19 Specialist
United Furniture Industries Inc.
09.2015 - 09.2021
High School Diploma -
Eastern Randolph High School