Roxy Jacobs
Summary
I am an organized and dependable candidate successful at managing multiple priorities with a positive attitude. Always willing and eager to take on added responsibilities and challenges to meet team and personal goals.
Overview
3
3
years of professional experience
Work History
Expo
Ptarmigan Country Club
06.2022 - 01.2023
- Provided exceptional customer service to guests, addressing inquiries promptly and professionally.
- Coordinated with event organizers to ensure seamless execution of all event activities.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
Host
Nicks Restaurant
09.2021 - 02.2022
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
Host
Cacciatori
09.2021 - 01.2022
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- \Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
Crew Member
McDonald's
03.2020 - 08.2020
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Supported inventory management efforts by accurately tracking stock levels and reporting low supplies to supervisors.
Education
Bachelor of Arts - Political Science And Philosophy
Pepperdine University
Malibu, CA04.2027
High School Diploma -
Fort Collins High School
Fort Collins, CO05.2023
Skills
- Professional Appearance
- Interpersonal Relations
- Effective Time Management
- Networking Prowess
- Customer Service Excellence
- Strong Organizational Skills
- Team Collaboration
- Exceptional Communication
- Conflict Resolution
- Quick Problem Solving
Timeline
Expo
Ptarmigan Country Club
06.2022 - 01.2023
Host
Nicks Restaurant
09.2021 - 02.2022
Host
Cacciatori
09.2021 - 01.2022
Crew Member
McDonald's
03.2020 - 08.2020
Bachelor of Arts - Political Science And Philosophy
Pepperdine University
High School Diploma -
Fort Collins High School