Mattis Ayala
Dundalk,MD
Summary
Motivated individual brings focus on team-work and desire to expand with warehouse team. Eager to learn roles and advance professionally to help team deliver goods on-time and meet high demand in fast-paced environment.
Overview
11
11
years of professional experience
Work History
Warehouse Associate
Amazon Warehouse
Baltimore, MD
09.2021 - Current
- Packed merchandise for delivery and moved items to delivery area
- Followed proper packaging requirements depending on order size and type
- Evaluated merchandise
- Customer Service
- Order Fulfillment; Product Tagging and Categorization; Motivated Team Player; Shelving and Storage; Customer-Oriented
- Understanding of Type packaging and Product transport
- Strong worker with Number years of experience in Type industry
- Trained in Tool use with knowledge of
- Identified safety hazards and notified management to determine proper resolution of issues
- Unloaded incoming products off trucks, sorted items in staging
- Inventory management: Receiving, labeling, and tracking items
- Order picking and packing: Accurately picking and packing customer orders
- Equipment operation: Operating warehouse equipment pallet jacks, and conveyors
Sales associate/ Greeter/ Cashier
Macy's Department Store
Staten Island, NY
01.2016 - 01.2017
- Job duties: Answer customers' questions, and provide information on procedures or policies
- Greet customers entering establishments
- Help customers find the location of products
- Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources
- Receive payment by cash, check, credit cards, vouchers, or automatic debits
- Stock shelves, racks, cases, bins, and tables with new or transferred merchandise
- Itemize and total customer merchandise selection at checkout counter, using cash register, and accept cash or charge card for purchases
Waitress/ Janitor
Delaware Valley Job Corps
Callicoon, NY
01.2015 - 01.2016
- Job duties: Check with customers to ensure that they are enjoying their meals and take action to correct any problems
- Collect payments from customers
- Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff
- Knowledge of principles and processes for providing customer and personal services
- This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
- Actively looking for ways to help people
- Clean building floors by sweeping, mopping, scrubbing, or vacuuming
- Gather and empty trash
Housekeeper/ Telecommunication
Best Western Bar Harbor
Massapequa, NY
01.2014 - 01.2015
- Job duties: Provide towels and sheets to clients in public baths, steam rooms, and restrooms
- Carry linens, towels, toilet items, and cleaning supplies, using wheeled carts
- Disinfect equipment and supplies, using germicides or steam-operated sterilizers
- Clean rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms, and other work areas so that health standards are met
- Empty wastebaskets, empty and clean ashtrays, and transport other trash and waste to disposal areas
- The ability to bend, stretch, twist, or reach with your body, arms, and/or legs
- Greet, register, and assign rooms to guests of hotels or motels
- Make and confirm reservations
Education
High school diploma -
Walter G O'Connell Copiague High School
Copiague, NY06.2012
Skills
- Sales
- Janitor
- Labor
- Warehouse
- Housekeeping
- Inventory
- Loader
- Greeter
- Telecommunications
- Cashier
- Stocker
- Host/Hostess
- Serving Experience
- Warehouse Distribution Experience
- Cleaning Experience
- Load & Unload
- Shipping & Receiving
- Packaging
- Order Picking
- Customer service
Timeline
Warehouse Associate
Amazon Warehouse
09.2021 - Current
Sales associate/ Greeter/ Cashier
Macy's Department Store
01.2016 - 01.2017
Waitress/ Janitor
Delaware Valley Job Corps
01.2015 - 01.2016
Housekeeper/ Telecommunication
Best Western Bar Harbor
01.2014 - 01.2015
High school diploma -
Walter G O'Connell Copiague High School