Roy Duclos
Rutland,VT
Summary
Extensive experience in maintenance, sales, and customer service, demonstrating a strong work ethic and reliability. Proven ability to collaborate effectively with diverse teams and build positive relationships with colleagues. Committed to delivering high-quality service and maintaining trust in professional environments. Consistently recognized for dependability and strong interpersonal skills.
Overview
20
20
years of professional experience
Work History
Associate Director
Rutland City Rescue Mission
Rutland, Vermont
02.2008 - Current
- Collaborated with staff to improve operational efficiency in service delivery.
- Managed volunteer recruitment and training for various mission activities.
- Maintained positive relationships with stakeholders by responding promptly to inquiries, requests and complaints.
- Participated actively in decision making processes at a high level within the organization.
- Monitored budgeting, forecasting, planning and reporting activities of the department.
- Identified opportunities for improvement in processes, procedures, systems and services.
- Participated in staff meetings, working groups or task forces to implement strategic initiatives.
- Oversaw day-to-day operations of the organization including personnel management, program development and implementation.
- Assisted senior leadership team in developing long-term strategic plans for the organization.
Driver, Warehouse Orders
Blake Equipment
Rutland, Vermont
04.2006 - 02.2008
- Operated delivery vehicles to transport warehouse orders efficiently.
- Loaded and unloaded equipment using forklifts and hand trucks.
- Organized warehouse inventory for easy access and efficient distribution.
- Assisted in maintaining safety protocols during loading and unloading activities.
- Collaborated with team members to ensure timely order fulfillment.
- Communicated effectively with warehouse staff regarding order status and needs.
Education
Some College (No Degree) - Accounting/Computer Systems Management
Community College of Vermont
Rutland, VTSkills
- Operational efficiency
- Budget monitoring
- Strategic planning
- Volunteer training
- Team collaboration
- Effective communication
- Time management
References
References available upon request.
Timeline
Associate Director
Rutland City Rescue Mission
02.2008 - Current
Driver, Warehouse Orders
Blake Equipment
04.2006 - 02.2008
Some College (No Degree) - Accounting/Computer Systems Management
Community College of Vermont