- Auto Repair/Restoration
- Photography
- Music
- Camping
- Gardening
- Outdoor Recreation
- 3D Printing
- Drone Piloting
Roy Landmon
Albany
Summary
Customer-focused professional with over 10 years of experience in the Automotive and Powersports sectors. Demonstrates strong problem-solving abilities and excellent communication skills. Committed to driving team success and achieving organizational goals. Ready to embrace new challenges with dedication and enthusiasm.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Service Manager
I-5 Sports
04.2021 - Current
- Resolved customer complaints in professional and timely manner.
- Met with customers to discuss service needs and offer available solutions.
- Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
- Hired, trained and supervised team of service staff members to meet business goals.
- Analyzed service reports to identify areas of improvement.
Automotive Technician
Main Auto Body
07.2019 - 04.2021
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Used specialized tools to detect leaks in gas and refrigerant systems.
- Maintained up-to-date knowledge of automotive industry standards and practices.
- Repaired and replaced worn and damaged components.
Automotive Technician
Pacific Auto Doctors
07.2016 - 07.2019
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Changed, rotated, and balanced tires on different types of vehicles.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
Automotive Technician
Dennis Automotive
08.2013 - 07.2016
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Changed, rotated, and balanced tires on different types of vehicles.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Replaced damaged, missing, or defective parts with new and refurbished components.
Tire Technician
Beggs Tire & Wheel
09.2005 - 08.2013
- Rotated, mounted and balanced tires on cars, trucks, and vans.
- Replaced and repaired tires using best practices for safe vehicle maintenance.
- Dismounted, mounted, and repaired tires according to manufacturer specifications.
- Improved customer satisfaction by providing timely and accurate tire services.
Education
High School Diploma -
South Albany High
Albany, OR06-2000
Skills
- Positive attitude
- Team leadership
- Multitasking and organization
- Problem-solving
- Critical thinking
- Reliable and responsible
- Time management
- Goal oriented
- Workflow management
Certification
- Polaris Master Certified Technician
- BRP entry level service technician
Interests
Timeline
Service Manager
I-5 Sports
04.2021 - Current
Automotive Technician
Main Auto Body
07.2019 - 04.2021
Automotive Technician
Pacific Auto Doctors
07.2016 - 07.2019
Automotive Technician
Dennis Automotive
08.2013 - 07.2016
Tire Technician
Beggs Tire & Wheel
09.2005 - 08.2013
High School Diploma -
South Albany High
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