Roy Lucier
Sacramento,CA
Summary
Energetic Delivery Man focused on maintaining accurate delivery records, recording tracking information and completing driver log and truck performance forms. Dedicated to safety and efficiency with extensive knowledge of vehicle maintenance.
Overview
4
4
years of post-secondary education
13
13
years of professional experience
Work History
Delivery Driver
Direct Delivery Service
Sacramento, CA
09.2020 - Current
- Completed on-time deliveries by choosing best and most efficient routes.
- Verified over 150-200 daily deliveries against shipping instructions before delivering to customers.
Medical Courier
Discount Courier Services, INc
Union City, CA
04.2018 - 09.2020
- Picked up medical specimens from 1-3 businesses within a 300 square mile territory daily.
- Communicated route progress to DCS, noting traffic and construction issues to avoid delays for critical deliveries.
- Established lasting relationships with customers by delivering packages on time, interacting professionally and responding promptly to questions.
- Greeted recipients, delivered packages and parcels and acquired proper signatures for all deliveries.
- Developed strong sense of most efficient routes to avoid traffic and construction on local roads and highways.
- Developed and maintained courteous and effective working relationships.
- Carried out day-day-day duties accurately and efficiently.
Customer Service Representative
WestCorp Financial & Insurance Services Inc.
Folsom, CA
08.2014 - 01.2019
- Communicated with vendors regarding back order availability, future inventory and special orders.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided primary customer support to internal and external customers in fast-paced environment.
- Cultivated customer loyalty, promoted repeat customers and improved sales.
Team Lead (Manager)
MarketSource
Rancho Cordova, CA
08.2014 - 04.2018
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Documented counts and sorted finished work to promote easy access for shipping or additional processing.
- Instructed junior team members on protocols and procedures of each station to maximize contributions.
Manager (Sales)
Luxury Bedsheets
Citrus Heights, CA
10.2011 - 01.2014
- Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
- Applied customer feedback to develop process improvements and support long-term business needs.
- Conducted monthly inventories of raw materials and components on work floor.
Education
High School Diploma -
09.1988 - 04.1992
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Skills
Safe driver training
Map reading and navigation skills
Familiarity with DOT regulations
Safety and compliance
Current CDL license
Safety-conscious
Timeline
Delivery Driver - Direct Delivery Service
09.2020 - Current
Medical Courier - Discount Courier Services, INc
04.2018 - 09.2020
Customer Service Representative - WestCorp Financial & Insurance Services Inc.
08.2014 - 01.2019
Team Lead (Manager) - MarketSource
08.2014 - 04.2018
Manager (Sales) - Luxury Bedsheets
10.2011 - 01.2014
Bolsa Grande High School - High School Diploma,
09.1988 - 04.1992