Summary
Overview
Work History
Education
Skills
Timeline
Generic

Roy Wright

Cincinnati,OH

Summary

Enthusiastic Seasoned Sales Representative with exceptional success in business-to-customer sales within multiple industries. Proven track record in exceeding sales goals, winning sales contests and growing business. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth. Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Hardworking employee enthusiastic about learning the field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.

Overview

21
21
years of professional experience

Work History

Sales Technician

Teasdale Fenton
09.2013 - Current
  • Increased sales revenue by providing exceptional product knowledge and technical support to customers.
  • Enhanced customer satisfaction with timely troubleshooting and resolution of product-related issues.
  • Streamlined sales processes for increased efficiency, resulting in higher close rates.
  • Conducted product demonstrations, leading to a better understanding and increased interest among potential clients.
  • Increased sales revenue by providing knowledgeable product recommendations to clients.
  • Assisted customers in selecting the most appropriate solutions for their needs.
  • Provided exceptional customer service, leading to numerous positive feedback and repeat business.

Restoration Technician

Restoraid Llc
02.2003 - 09.2013
  • Improved restoration efficiency by implementing innovative techniques and tools in daily tasks.
  • Enhanced customer satisfaction by providing prompt, high-quality services for water, fire, and mold damage restorations.
  • Reduced project completion time with effective planning and coordination among team members.
  • Increased client retention, maintaining clear communication throughout the restoration process.
  • Maintained a safe work environment by adhering to all safety guidelines and protocols during restoration projects.

Education

High School Diploma -

Winton Woods High School
Cincinnati, OH
1994

Industrial Maintenance Technology

Scarlet Oaks Career Development
Cincinnati, OH
1994

Skills

  • Strategic Sales
  • Sales Presentations
  • Upselling and Cross Selling
  • Proposal and Strategy Development
  • Contract Negotiations
  • Objection Handling
  • Process Improvement
  • Closing Techniques
  • Customer Relations
  • Interpersonal Communication Skills
  • Product and Service Knowledge
  • Retention Strategies
  • CRM Proficiency

Timeline

Sales Technician

Teasdale Fenton
09.2013 - Current

Restoration Technician

Restoraid Llc
02.2003 - 09.2013

High School Diploma -

Winton Woods High School

Industrial Maintenance Technology

Scarlet Oaks Career Development
Roy Wright